Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable customer moments and ensure a fun, relaxed dining experience.
- Company: Join Nando's, a people-first restaurant known for its vibrant culture and PERi-PERi goodness.
- Benefits: Enjoy free meals on shifts, 40% discount for you and friends, and regular parties.
- Why this job: Be part of a diverse team that values every individual and fosters a welcoming environment.
- Qualifications: No specific qualifications required; just bring your passion for great service!
- Other info: Flexible part-time hours available in Redditch.
Front of House Team Member page is loaded
Front of House Team Member
Apply locations Redditch, Redditch, Worcestershire, B97 4HA time type Part time posted on Posted Yesterday job requisition id R0000043436 Hourly Rate:£12.21
This may differ for under 18s
We’re on the search for Front of House Nandocas (what we call our Team Members) to join us! The Role of a Front of House Nandoca is simple… to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.
What I do
I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy. It’s up to me to make sure our guests leave feeling happy, having had a really positive Nando’s experience.
• I give a warm welcome to our guests and make them feel at home
• I serve customers efficiently at the till – understanding and meeting their needs
• I serve amazing food to Nando’s high standards that make our guests feel fired up and wowed by the experience
• I bring amazing food and drink to the table and make sure our customers have everything they need
• I manage the takeaway customer experience
• I set up, maintain, hand over and close down a clean, safe and fully operational restaurant floor
• I handle deep cleaning to Nando’s high standards
• I follow all fire safety, health and safety, food hygiene and restaurant security measures
There are loads of perks to being a part of our Front of House team:
- a free meal on every shift you work
- a great discount platform
- discount on Nando’s for you and your friends (40% Mon-Sun)
- regular regional parties and events
To join us apply today!
At Nando’s, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando’s. We’re committed to creating an inclusive and respectful culture for all; including our existing and futureNandocas, partners and suppliers, customers and the communities we are a part of. We deliberately work hard to create an environment where every individual is valued, respected and can flourish regardless of who they are, their background or outlook on life.
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments in order to enable candidates to perform as well as possible during the recruitment process.”
About Us
Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we’re actually a people-first, chicken-second kind of place.
#J-18808-Ljbffr
Front of House Team Member employer: Nando’s Group
Contact Detail:
Nando’s Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Familiarise yourself with Nando's culture and values. Understanding their commitment to creating a welcoming environment will help you align your approach during the interview, showcasing how you can contribute to their team.
✨Tip Number 2
Prepare to demonstrate your customer service skills. Think of specific examples from your past experiences where you created memorable moments for customers, as this is key to the Front of House role.
✨Tip Number 3
Show enthusiasm for the food and drink you’ll be serving. Being passionate about Nando's menu and its unique offerings can set you apart, so do a bit of research on their dishes and what makes them special.
✨Tip Number 4
Be ready to discuss teamwork and collaboration. Nando's values a strong team dynamic, so think of instances where you've worked well with others to achieve a common goal, and be prepared to share those stories.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what being a Front of House Nandoca entails. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Include specific examples of how you've created positive experiences for customers in previous roles.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Nando's and how you align with their values of inclusivity and customer care.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Nando’s Group
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be yourself during the interview and let your enthusiasm for customer service shine through. Nando's values passion and personality, so don't be afraid to express what makes you unique.
✨Understand the Brand
Familiarise yourself with Nando's culture and values before the interview. Knowing about their Southern African heritage and commitment to inclusivity will help you connect with the interviewers and demonstrate that you're a good fit for their team.
✨Prepare for Customer Scenarios
Think about how you would handle various customer service situations. Be ready to discuss examples from your past experiences where you created positive moments for customers or resolved issues effectively. This will show your ability to meet their needs.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.