Front of House Team Member
Front of House Team Member

Front of House Team Member

Norwich Full-Time No home office possible
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Nando's Group

At a Glance

  • Tasks: Serve customers with a smile and ensure a fantastic dining experience.
  • Company: Join Nando's, the home of PERi-PERi goodness, where people come first.
  • Benefits: Enjoy free meals, discounts, and fun regional parties.
  • Why this job: Be part of a vibrant team that values passion and personality.
  • Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
  • Other info: Flexible shifts available, including evenings and weekends.

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Front of House Team Member

Apply locations: Norwich – Red Lion, Norwich, Norfolk, NR1 3QF

Time type: Part time

Posted on: Posted 12 Days Ago

Application deadline: End Date: August 16, 2025 (22 days left to apply)

Job requisition id: R0000043095

Hourly Rate: £12.21

This may differ for under 18s

Immediate start, Full Time/Part Time

Must be able to work day and evening shifts throughout the week, including weekends.

Join Nando’s as a Front of House Team Member

Enjoy cash in with PERi-PERi! We’re looking for Front of House Team Members to join our team at Nando’s.

We’re seeking individuals with a winning smile who can wow our customers and go the extra mile to ensure our guests are happy at all times when dining with us. No need for crazy lengths—just show passion and a willingness to learn!

Benefits of being part of our Front of House team include:

  • A free meal on every shift you work
  • Access to a great discount platform
  • Discount on Nando’s for you and your friends
  • Regular regional parties and events
  • And many more…

Apply today to join us!

About Us

Heart and soul. Passion and personality. Known as the home of PERi-PERi goodness, we’re a people-first, chicken-second place.

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Front of House Team Member employer: Nando's Group

Nando's is an exceptional employer that prioritises its team members' well-being and growth, offering a vibrant work culture in the heart of Norwich. With benefits like free meals on every shift, generous discounts, and regular social events, employees are encouraged to thrive both personally and professionally in a supportive environment that values passion and enthusiasm.
Nando's Group

Contact Detail:

Nando's Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Familiarise yourself with Nando's culture and values. Understanding their focus on customer service and team spirit will help you demonstrate your alignment with their ethos during any interactions.

✨Tip Number 2

Prepare to showcase your interpersonal skills. As a Front of House Team Member, you'll be interacting with customers regularly, so think of examples where you've provided excellent service or resolved issues effectively.

✨Tip Number 3

Be ready to discuss your availability. Since the role requires flexibility for day and evening shifts, make sure you can clearly communicate when you're available to work, including weekends.

✨Tip Number 4

Show enthusiasm for the role and the brand. Expressing genuine excitement about working at Nando's and serving their famous PERi-PERi chicken can set you apart from other candidates.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Communication Skills
Teamwork
Positive Attitude
Time Management
Adaptability
Problem-Solving Skills
Attention to Detail
Multitasking
Cash Handling
Food Safety Awareness
Conflict Resolution
Sales Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Nando's is looking for in a Front of House Team Member. Highlight the skills and qualities they value, such as a winning smile and a passion for customer service.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences where you demonstrated a positive attitude and willingness to learn.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the position. Mention why you want to work at Nando's specifically and how you can contribute to their team culture.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.

How to prepare for a job interview at Nando's Group

✨Show Your Personality

As a Front of House Team Member, your personality is key! Be sure to let your enthusiasm and passion for customer service shine through during the interview. A warm smile and friendly attitude can make a lasting impression.

✨Demonstrate Team Spirit

Nando's values teamwork, so be prepared to discuss your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, and highlight your ability to support your colleagues.

✨Know the Brand

Familiarise yourself with Nando's culture and values before the interview. Understanding their commitment to customer satisfaction and their unique PERi-PERi offering will show that you're genuinely interested in the role and the company.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or busy shifts. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.

Front of House Team Member
Nando's Group
Location: Norwich
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