At a Glance
- Tasks: Lead a vibrant team, ensuring top-notch customer experiences and smooth restaurant operations.
- Company: Join Nando's, a people-first brand known for its PERi-PERi chicken and supportive culture.
- Benefits: Enjoy free food, discounts, travel opportunities, and a 4-week sabbatical after 5 years.
- Other info: Internal progression opportunities with a focus on developing future leaders.
- Why this job: Be part of a fun, family-like environment that values growth, learning, and teamwork.
- Qualifications: Previous management experience and a passion for motivating teams are essential.
The predicted salary is between 25800 - 40600 £ per year.
Salary up to £33,000.00.
Benefits
- 4‑week paid sabbatical after every 5 years of commitment
- Free food at work and tasty discount on days off
- Travel opportunities to learn more about our roots
- Team bonding opportunities throughout the year
- 3‑month Assistant Manager training plan from Day1
- Competitive bonus package
- Employee referral bonus: £1,000 reward (UK) or €1,000 (ROI) for each successful referral as a Manager
- Contributory pension scheme (UK only)
- Reward membership and access to great discounts
- Internal progression opportunities – we aim for 70% progressing from Assistant Manager to Assistant General Manager
Responsibilities
- Live and breathe the Nando’s brand and values.
- Inspire and motivate the team, driving their development and spotting future managers.
- Deliver a perfect PERi‑PERi experience for customers in the restaurants and in their homes.
- Ensure the Nando’s customer journey is carried out on shift, every day, across all channels.
- Lead in a fast‑paced, ever‑changing environment.
Qualifications
- Previous management experience.
- Passion, pride, and energy to motivate and engage a team.
- Customer‑obsessed with an eagerness to deliver excellent service.
- Strong drive to learn and develop, comfortable with change.
Assistant Manager in Chatham employer: Nando’s Group
Nando's Group is an exceptional employer, offering a vibrant and inclusive work culture in Dawley where every team member can thrive. With flexible shifts, free meals, and discounts, employees are encouraged to develop their skills and grow within the company, making it a fantastic place for those looking to create memorable experiences for guests while enjoying a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Chatham
✨Tip Number 1
Familiarise yourself with Nando's culture and values. They emphasise a family-like atmosphere, so showing that you resonate with their ethos during any interactions can set you apart.
✨Tip Number 2
Highlight your previous management experience in fast-paced environments. Be ready to share specific examples of how you've motivated teams and delivered excellent customer service.
✨Tip Number 3
Prepare to discuss your passion for food and customer service. Nando's is all about delivering the perfect PERi-PERi experience, so express your enthusiasm for their brand and menu.
✨Tip Number 4
Network with current or former Nando's employees if possible. They can provide insights into the company culture and what it takes to succeed as an Assistant Manager.
We think you need these skills to ace Assistant Manager in Chatham
Some tips for your application 🫡
Understand the Company Culture:Nando's values a family-like atmosphere and a fun work environment. Make sure to reflect this understanding in your application by showcasing your personality and how you align with their values.
Highlight Relevant Experience:Emphasise any previous management experience you have, particularly in fast-paced environments. Use specific examples to demonstrate how you've motivated and engaged a team in the past.
Show Your Passion for Customer Service:Nando's is customer-obsessed, so make sure to include examples of how you've delivered excellent customer service. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
Tailor Your CV and Cover Letter:Customise your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use keywords from the listing to ensure your application stands out and shows that you are a perfect fit for the role.
How to prepare for a job interview at Nando’s Group
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Nando's and its values during the interview. Share any personal experiences you've had with the brand, whether it's enjoying their food or appreciating their customer service.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to inspire and motivate a team. Prepare examples from your previous management experience where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Obsession
Nando's is all about delivering a great customer experience. Be ready to discuss how you've gone above and beyond for customers in the past and how you plan to ensure a perfect PERi-PERi experience for every guest.
✨Be Ready for Fast-Paced Scenarios
The restaurant environment can be hectic. Think of examples that showcase your ability to thrive in a fast-paced setting, adapt to changes quickly, and maintain a positive attitude under pressure.
