At a Glance
- Tasks: Lead a passionate team to deliver amazing customer experiences at Nando's.
- Company: Join a people-first restaurant brand that values family and hospitality.
- Benefits: Enjoy free meals, travel opportunities, and a competitive bonus package.
- Other info: 4-week paid sabbatical after 5 years and exciting team bonding activities.
- Why this job: Be part of a vibrant culture while developing your leadership skills.
- Qualifications: Previous management experience and a passion for food and people.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Nando’s is a people-first restaurant brand.
We’re family, we back each other, and we combine passion for people, food and hospitality with a fast-paced, energetic environment.
We’re looking for an Assistant General Manager who will lead with passion, embody our values and help the team deliver great experiences for our customers.
Responsibilities
- Live and breathe the Nando’s brand and values, and lead the restaurant team on shift to deliver the customer journey across all channels.
- Develop and motivate team members; identify talent for future management roles.
- Ensure consistent delivery of service, food quality and overall customer experience.
- Drive a positive, energetic work culture with a focus on guest satisfaction and operational excellence.
- Collaborate with the leadership team to meet business targets and uphold brand standards.
Qualifications
- Previous management experience with energy to inspire and motivate a team.
- Customer-focused mindset and a passion for people, food and hospitality.
- Willingness to learn and adapt in a fast-paced environment.
- Ability to develop others and identify high-potential talent for future leadership roles.
- Strong communication and leadership skills with a commitment to delivering excellent service.
Benefits & Perks
- 4-week paid sabbatical after every 5 years of service
- Free meals at work and staff discounts
- Travel opportunities to learn about our roots
- Team bonding activities throughout the year
- Competitive bonus package; employee referral bonus (manager level: £1000 in the UK / €1000 in ROI)
- Contributory pension scheme (UK only) and rewards membership
- #J-18808-Ljbffr
Assistant General Manager employer: Nando’s Group
Nando’s Group in Portsmouth is an exceptional employer that prioritises creating a vibrant and inclusive work environment. With comprehensive training provided for all new Front of House Nandocas, employees can expect to grow their skills while being part of a team that values collaboration and guest satisfaction. The company also offers flexible working hours, making it an ideal place for those seeking meaningful employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nando’s Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nando’s Group
Don't be shy about reaching out to Nando’s Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nando’s Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nando’s Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
