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- Tasks: Lead and shape the People strategy for a dynamic global team.
- Company: Join Nando’s, a vibrant brand with a passion for people and community.
- Benefits: Enjoy 25 days holiday, free Nando's meals, and a company bonus.
- Why this job: Make a real impact on employee experience and culture in a fun environment.
- Qualifications: 5-10 years experience in a global HR role with strong leadership skills.
- Other info: Hybrid role with international travel opportunities and a focus on personal growth.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
About us
Our Group Central Support office is a group function within Nando’s, which aims to work shoulder to shoulder alongside our restaurant markets across the globe, working in fluid teams to bring to life the Nando’s eco-system through a spirit of deep collaboration.
Our Group Nandocas are truly global in their outlook, being based in our biggest market here in the UK and also in our homeland of South Africa. These teams also have an unrivalled view of the whole business, covering core commercial functions from supply chain to legal, finance and marketing and supporting our restaurant and retail channels.
You’ll often hear us talking about our Purpose: Changing Lives, Together. Inspired by our purpose, we have always believed that success is about more than financial performance. That’s why we aim to deliver success not just for our shareholders, our people (Nandocas) and suppliers, but for the communities we work and live in, society and the world at large. Those goals aren’t mutually exclusive. We don’t want to make profit or change lives; we want to do both! We call that Shared Value and practically, that means hardwiring our activities into our daily work. Whilst our creating Shared Value is a serious endeavour, we would not be Nando’s if we didn’t approach what we do with a lot of passion, fun and innovation.
Purpose & Scope of Role
This is a new role, created in response to the evolution of our Group division as well as the formation of a new global Partners’ Division, with employees in both teams based across our London and Johannesburg campuses. As we turn the strategy of these newly formed divisions into a reality, we are seeking a strategic and dynamic Head of People to partner closely with the C-suite and senior leadership.
A day in the life…
Strategic Partnership
- Partner with C-suite executives to shape and execute a People strategy for their teams based in SA and UK support offices, aligned to each division’s business objectives.
- Act as a thought partner on organisational design, reward, culture and leadership development to support the transitions.
Nando’s Culture
- Weave our Nando’s DNA of values, leadership beliefs, people commitments and brand pillars to live and breathe in all aspects of People strategy and end-to-end employee experience.
- Hold leaders to account and coach them to live the behaviours aligned to our Leadership Beliefs and Values.
- Drive and lead initiatives that enhance employee engagement, inclusion, and belonging.
- Develop and embed an Employee Value Proposition (EVP) that brings to life our four Brand Pillars, tailored to the unique identity and purpose of the newly formed divisions, ensuring it resonates across all touchpoints of the employee experience.
Change Management and Organisational Effectiveness
- Supporting the teams holistically through their respective transitional period and beyond, as they embed new ways of working and work through inevitable challenges.
Employee Experience and Lifecycle
- Own the full employee lifecycle – from onboarding to offboarding – ensuring a seamless and impactful experience.
- Champion the evolution of talent development and succession planning aligned to our wider global Talent objectives.
- Ensuring our teams remain safe and legal, managing People risk appropriately for your stakeholder population and ensure that we role model our Nando’s People Commitments.
- Leading the annual cycle of reward and benefits which comprise a key part of this EVP.
Leadership & Influence
- Line manage and develop a Senior People Partner based in South Africa, fostering a collaborative and agile culture.
- Represent the Group People function in global forums and cross-functional projects.
Global Collaboration
- Work closely with regional and global HR teams to ensure consistency and alignment.
- Collaborate with local market’s Centres of Excellence (e.g. Talent, Benefits, People Technology, L&D) to deliver best practice and leverage economies of scale
- Regular international travel required to support stakeholders, understand business needs and build strong relationships across locations.
Hot skills required…
- Proven experience (c5-10 years) as a Head of People in a complex, ideally global, organisation.
- Strong track record of partnering with C-suite leaders and influencing at the highest levels.
- A thought partner for leaders with strong foundations in organisational effectiveness, reward, change management and leadership development.
- Deep understanding of the employee lifecycle and experience in designing and delivering people strategies that can deliver both the aims of the functional division and the business overall.
- Well-developed influencing skills
- Experience in developing and embedding a compelling EVP aligned to brand and culture.
- Exceptional interpersonal, coaching, and communication skills.
- Comfortable with ambiguity and able to thrive in an evolving environment.
- Experience managing remote or regionally based HR professionals.
- Willingness and ability to travel internationally.
- Collaborative, low ego and committed to your own personal growth.
- Experience of FMCG and hospitality an advantage.
Extra Hot Benefits…
- Company bonus
- 25 days holiday + bank holidays
- Free Nando's when you're working (and 40% discount when you're not)
- Family Medical Cover
- Electric Vehicle and Cycle to Work scheme
- Employee Assistance Programme
- 4 weeks paid sabbatical after every 5 years of full-time employment
This is a hybrid role based in our Battersea office 3 days a week, and will include planned travel to South Africa approx. once a quarter.
Head of People - Group Central Support employer: Nando's Group Limited
Contact Detail:
Nando's Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of People - Group Central Support
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Nando’s. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching Nando’s culture and values. Think about how your experience aligns with their mission of 'Changing Lives, Together'. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect Head of People. Highlight your strategic thinking and experience in organisational effectiveness. Keep it concise and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Nando’s family.
We think you need these skills to ace Head of People - Group Central Support
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through! We want to see your personality and passion for the role. Don’t just list your skills; tell us how they connect to our purpose of changing lives together.
Tailor Your Application: Make sure to customise your application for the Head of People role. Highlight your experience in strategic partnership and organisational design, and show us how you can weave Nando’s culture into your people strategies.
Showcase Your Impact: We love seeing results! Share specific examples of how you've influenced C-suite leaders or driven employee engagement initiatives in your previous roles. Numbers and outcomes speak volumes!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Nando's Group Limited
✨Know Your Nando’s DNA
Before the interview, dive deep into Nando’s values and culture. Understand their commitment to 'Changing Lives, Together' and how they integrate this into their People strategy. Be ready to discuss how your own values align with theirs and how you can contribute to their mission.
✨Showcase Your Strategic Partnership Skills
Prepare examples of how you've successfully partnered with C-suite executives in the past. Highlight specific instances where your influence led to positive outcomes in organisational design or employee engagement. This will demonstrate your capability to act as a thought partner.
✨Emphasise Change Management Experience
Given the evolving nature of the role, be ready to discuss your experience with change management. Share stories that illustrate your ability to support teams through transitions and how you've implemented new ways of working effectively.
✨Highlight Your Global Perspective
Since this role involves collaboration across different regions, showcase any international experience you have. Talk about how you've managed remote teams or worked with diverse cultures, and how this has shaped your approach to people strategies.