Regional Property Manager in City of Westminster

Nando's are looking for an experienced Property Manager to join our expanding property team and support our restaurant estate across the UK & Ireland. They will be responsible for supporting the reactive & planned maintenance regimes and delivering minor capital projects for between 70-80 restaurants.

Responsibilities

• To work with the regional team and external suppliers to ensure that all systems and processes are in place in line with Nando's property maintenance policies.
• To promote best practice within the Project Management Department and actively look to improve processes and procedures across Nando's.
• To be responsible for all property fabric, systems, services and equipment making up or contained within the properties within the region.
• To actively participate as a member of the regional team, bringing a property perspective to business discussion, to report on maintenance and capital investment programmes and to co‑ordinate regional actions.
• To undertake regular reviews with contractor teams and obtain KPI reports to monitor performance against set SLAs.
• To regularly visit all restaurants within the region and identify repairs and programmes of work to maintain the restaurants to a high standard of repair.
• To liaise with MDs and Patraos (our General Managers) on resolving items of repair and delivering capital investment programmes.
• To work within clearly defined annual budgets and provide regular budget updates and process and balance invoices.
• To programme the minor capital investment projects by agreeing suitable dates with the MD's and Patraos (our General Managers).
• Work closely with the project managers on new build and refurbishment projects.
• To advise MDs and our restaurant management team on property issues and ensure that appropriate resources are in place within the region to facilitate the maintenance and capital works programmes.
• To oversee all planned preventative and minor project works and support restaurants in raising and completing reactive maintenance tasks including occasional out of hours support as required.
• To formulate specifications for minor project works, obtain competitive quotations, manage approved projects and review works completed on site and ensure they are delivered to a high standard.
• To plan capital works programmes and provide periodic updates to the regional teams and Head of Estates Management in terms of progress.
• To identify and recommend suitable contractors to undertake the works, promote the Facilities Manager for consideration and benchmark performance of contractors.
• Create a data culture within the Property Management team so that all decisions are driven from facts and we use insights to identify opportunities and back our decisions.

Key Stakeholders

• Regional MDs, Patraos, RDs
• Central Support functions, Regional Technical Manager
• External suppliers, local authorities, Landlords and Agents

Qualifications

• Proven 5+ years experience in regional facilities management gained within a large, multi-site hospitality environment.
• Experience of managing internal and external resources.
• Strong critical thinking, data analysis and problem-solving skills.
• Numerical skills with experience in reporting and cost control.
• Ability to interrogate data and propose new initiatives based on those insights.
• Experience in planning meetings, events and associated logistics.
• Excellent organisational skills.
• Good knowledge of Microsoft office (Excel, Word, Project & Powerpoint).
• Excellent written and verbal English.
• Good communication skills.
• A proactive and motivated approach with the ability to work autonomously and within a team.
• To actively demonstrate and encourage behaviours that foster the Nando's values of Pride, Passion, Courage, Integrity & Family.

What we're looking for

• A culture with strong purpose & values, intent on contributing to / driving positive cultural and societal change.
• An environment which is relaxed and informal, whilst highly driven and ambitious.
• A business that seeks to support every employee to be at their best, and encourage individuality.
• A culture which supports personal growth and development.
• An inclusive, supportive team environment which allows autonomy and forward thinking.

Nando's is on a journey to Create Lasting Happiness, making a difference to the lives of our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers.