Front of House Team Member
Front of House Team Member

Front of House Team Member

Stoke-on-Trent Part-Time No home office possible
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At a Glance

  • Tasks: Create unforgettable customer moments and serve amazing food with a smile.
  • Company: Join Nando's, a vibrant restaurant inspired by Southern African heritage.
  • Benefits: Enjoy free meals, flexible shifts, and a 40% discount for friends and family.
  • Why this job: Be part of a fun team, develop your skills, and enjoy regular parties and events.
  • Qualifications: No experience needed, just bring your passion and willingness to learn.
  • Other info: You can apply once you've finished school; we can't wait to meet you!

Hourly Rate:£12.21This may differ for under 18s

We’re on the search for Front of House Nandocas (what we call our Team Members) to join us!

The Role of a Front of House Nandoca is simple… to create unforgettable customer moments and feelings to leave them wowed and want them coming back for more.

We offer full and part-time positions, and no previous experience is required, just show us that you’re brimming with passion and willing to learn and we will teach you the rest.

What I do

  • I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.

  • I give a warm welcome to our guests and make them feel at home

  • I serve customers efficiently at the till – understanding and meeting their needs

  • I serve amazing food to Nando’s high standards that make our guests feel fired up and wowed by the experience

  • I bring amazing food and drink to the table and make sure our customers have everything they need

  • I follow all fire safety, health and safety, food hygiene and restaurant security measures

There are loads of perks to being a part of our Front of House team:

  • Free meal on every shift you work

  • Flexible shifts

  • Access to a great discount platform

  • Discount on Nando’s for you and your friends and family (40% everyday)

  • Internal development programmes to support your career development

  • Regular regional parties and events

  • Refer a friend incentive scheme

To join us apply today!

At Nando’s, everyone is welcome. Inspired by our Southern African heritage we know and value the richness that diversity brings to Nando’s. To find out more click here

Please note: We know you might be keen to start earning your own cash, but legislation on health & safety is incredibly important to us so you can only become a Nando’s Team Member once you’ve finished school. When the time is right we’d love to see your application to become a Nando’s Team Member and you can get free PERi goodness on every shift you work.

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Front of House Team Member employer: Nando's

Nando's is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to make meaningful connections while serving delicious food. With flexible shifts, free meals on every shift, and a generous discount for you and your loved ones, Nando's prioritises employee satisfaction and growth through internal development programmes and regular social events. Join us in creating unforgettable customer experiences in a fun and relaxed environment where everyone is welcome.
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Contact Detail:

Nando's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member

✨Tip Number 1

Show your enthusiasm for customer service! When you meet potential employers or during interviews, express your passion for creating memorable experiences for guests. This aligns perfectly with what Nando's values in their Front of House Team Members.

✨Tip Number 2

Familiarise yourself with Nando's menu and culture. Understanding the brand and its offerings will help you stand out during conversations with hiring managers, showing that you're genuinely interested in being part of the team.

✨Tip Number 3

Network with current or former Nando's employees. They can provide insights into the work environment and what it takes to succeed as a Front of House Team Member, which can be invaluable during your application process.

✨Tip Number 4

Be prepared to demonstrate your ability to work in a fast-paced environment. Think of examples from school projects or group activities where you thrived under pressure, as this is a key aspect of the role at Nando's.

We think you need these skills to ace Front of House Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Positive Attitude
Problem-Solving Skills
Basic Food Hygiene Knowledge
Cash Handling Skills
Multitasking
Ability to Work Under Pressure
Warm and Welcoming Demeanour

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what being a Front of House Nandoca entails. Highlight your passion for customer service and any relevant experiences, even if they are informal.

Craft Your CV: Tailor your CV to showcase your enthusiasm and willingness to learn. Include any previous roles or experiences that demonstrate your ability to work in a team or provide excellent customer service.

Write a Personal Statement: In your application, include a personal statement that reflects your personality and why you want to join Nando's. Mention your love for their food and how you can contribute to creating unforgettable customer moments.

Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A clean, well-presented application shows attention to detail and professionalism.

How to prepare for a job interview at Nando's

✨Show Your Passion

Make sure to express your enthusiasm for the role and the company during the interview. Nando's values passion and a willingness to learn, so share any experiences that highlight your eagerness to create memorable customer moments.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. This could be from part-time jobs, volunteering, or even helping friends and family. Show that you understand the importance of making guests feel valued.

✨Understand the Brand

Familiarise yourself with Nando's culture, values, and menu before the interview. Being knowledgeable about their Southern African heritage and what makes their food special will show that you're genuinely interested in being part of the team.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or what a typical day looks like. Asking insightful questions demonstrates your interest in the role and helps you assess if it's the right fit for you.

Front of House Team Member
Nando's
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