At a Glance
- Tasks: Lead a vibrant team and ensure top-notch customer service in a bustling café.
- Company: NANA Cafe, a lively spot in Covent Garden with a friendly atmosphere.
- Benefits: Enjoy staff meals, discounts, and opportunities for career growth.
- Other info: Immediate start available; flexible weekend work required.
- Why this job: Join a dynamic team and make every day exciting in a fast-paced environment.
- Qualifications: Experience in hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 14 - 15 £ per hour.
Restaurant Supervisor – NANA Cafe, Covent Garden.
We are currently looking for a Restaurant Supervisor to join our team.
If you are confident leading a team, enjoy delivering excellent customer service, and can support daily operations in a busy restaurant environment, we’d love to hear from you.
Your role will include.
- Supervising front of house service and supporting the team during busy periods.
- Ensuring excellent customer service is maintained at all times.
- Assisting with staff organisation, rota support, and daily briefings.
- Handling customer enquiries and resolving issues professionally.
- Supporting opening and closing procedures.
We are looking for someone who is
- Experienced in hospitality or restaurant supervision.
- Confident leading a team in a fast-paced environment.
- Friendly, organised, and reliable.
- A strong communicator with good problem-solving skills.
- Flexible and able to work weekends when needed.
What we offer
- Friendly and supportive team environment.
- Staff meals / discounts.
- Opportunity to grow within the business
Experience
Required
Languages
English – Advanced
Employment
Full-time
Salary
Starting time
Immediate start!
About Nana Cafe
At NANA Cafe, working is enjoyable because every day is lively and different.
Located in the heart of Covent Garden, the café attracts a mix of locals, tourists, and theatre visitors, creating an energetic atmosphere throughout the day.
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Bar / Restaurant Supervisor in London employer: Nana Cafe
NANA Cafe is an excellent employer, offering a vibrant and supportive work environment in the bustling heart of Covent Garden. With opportunities for personal growth and development, staff meals, and discounts, we prioritise our team's well-being while fostering a culture of teamwork and exceptional customer service. Join us to be part of a lively atmosphere where every day brings new experiences and challenges.
StudySmarter Expert Advice🤫
We think this is how you could land Bar / Restaurant Supervisor in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Nana Cafe. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Nana Cafe
Don't be shy about reaching out to Nana Cafe directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar / Restaurant Supervisor in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Nana Cafe and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Nana Cafe
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
