At a Glance
- Tasks: Lead a vibrant team and ensure top-notch customer service in a bustling café.
- Company: NANA Cafe, located in the lively Covent Garden.
- Benefits: Enjoy staff meals, discounts, and opportunities for career growth.
- Other info: Immediate start available; flexible weekend work required.
- Why this job: Join a fun, energetic environment and make every day exciting!
- Qualifications: Experience in hospitality and strong leadership skills are a plus.
The predicted salary is between 28 - 30 £ per hour.
We are currently looking for a Restaurant Supervisor to join our team. If you are confident leading a team, enjoy delivering excellent customer service, and can support daily operations in a busy restaurant environment, we’d love to hear from you.
Responsibilities
- Supervising front of house service and supporting the team during busy periods.
- Ensuring excellent customer service is maintained at all times.
- Assisting with staff organisation, rota support, and daily briefings.
- Handling customer enquiries and resolving issues professionally.
- Supporting opening and closing procedures.
Qualifications
- Experienced in hospitality or restaurant supervision.
- Confident leading a team in a fast‑paced environment.
- Friendly, organised, and reliable.
- A strong communicator with good problem‑solving skills.
- Flexible and able to work weekends when needed.
Benefits
- Friendly and supportive team environment.
- Staff meals / discounts.
- Opportunity to grow within the business.
Experience: Not required
Employment: Full‑time
Salary: £14 – £15 hourly
Starting time: Immediate start!
At NANA Cafe, working is enjoyable because every day is lively and different. Located in the heart of Covent Garden, the café attracts a mix of locals, tourists, and theatre visitors, creating an energetic atmosphere throughout the day.
Bar / Restaurant Supervisor employer: Nana Cafe
NANA Cafe is an excellent employer, offering a vibrant and supportive work environment in the bustling heart of Covent Garden. With opportunities for personal growth and development, staff meals and discounts, and a friendly team culture, employees can thrive while delivering exceptional customer service in a lively setting that attracts a diverse clientele.
StudySmarter Expert Advice🤫
We think this is how you could land Bar / Restaurant Supervisor
✨Tip Number 1
Get to know the team! Before your interview, try to connect with current staff on social media or in person. This will give you insights into the café's culture and help you stand out as someone who's genuinely interested.
✨Tip Number 2
Show off your customer service skills! During the interview, share specific examples of how you've handled tricky situations in the past. This will demonstrate your problem-solving abilities and your knack for keeping customers happy.
✨Tip Number 3
Be ready to talk about teamwork! As a supervisor, you'll need to lead and support your team. Prepare to discuss how you've motivated others and managed busy shifts in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our vibrant team at NANA Cafe. Don’t miss out on this opportunity!
We think you need these skills to ace Bar / Restaurant Supervisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service.
Tailor Your Experience:Make sure to highlight any relevant experience you have in restaurant supervision or hospitality. We’re looking for confident leaders, so share specific examples of how you've successfully managed a team in a busy environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Nana Cafe
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with NANA Cafe’s menu and any special offerings. This shows your genuine interest in the role and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you’ve motivated staff or handled difficult situations. This will demonstrate your capability to supervise front of house service.
✨Practice Problem-Solving Scenarios
Anticipate questions about handling customer complaints or operational challenges. Practising these scenarios will help you articulate your problem-solving skills clearly during the interview.
✨Emphasise Your Flexibility
Since the role requires weekend work, be ready to discuss your availability. Highlight your willingness to adapt and support the team during peak times, which is crucial for maintaining excellent customer service.
