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- Tasks: Manage customer activity on an online platform and ensure excellent service delivery.
- Company: Thriving SaaS business based in Liverpool with a focus on innovation.
- Benefits: Starting salary of £25,000, annual leave, and employee share scheme.
- Why this job: Join a dynamic team and progress into exciting product and commercial roles.
- Qualifications: Resourceful attitude and strong customer service skills.
- Other info: Gain exposure to both SaaS and hardware technologies in a supportive environment.
The predicted salary is between 24000 - 26000 £ per year.
A thriving Liverpool SaaS business is seeking a resourceful Customer Executive to manage customer activity using an online platform. In this role, you will ensure services run accurately and provide excellent customer service while collaborating within a team.
There are ample opportunities for internal progression into product and commercial roles as you gain exposure to both SaaS and hardware technologies.
A starting salary of £25,000, annual leave, and an employee share scheme are part of the offer.
SaaS Customer Experience Executive (Logistics) in Liverpool employer: Named Later
Contact Detail:
Named Later Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Customer Experience Executive (Logistics) in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its products. We want to show that we’re genuinely interested in their SaaS solutions and how we can contribute to their success.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. The more comfortable we are, the better we’ll communicate our skills and experiences during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace SaaS Customer Experience Executive (Logistics) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Experience Executive role. Highlight any previous experience in customer service or SaaS environments to show us you’re a great fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Team Spirit: Since collaboration is key in this role, mention any experiences where you’ve worked well in a team. We love seeing how you can contribute to a positive team dynamic!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Named Later
✨Know Your SaaS Stuff
Make sure you brush up on your knowledge of SaaS and logistics. Understand how the platform works and be ready to discuss how you can enhance customer experience using it. This shows you're not just interested in the role, but that you’re genuinely invested in the company’s success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight situations where you resolved issues or improved customer satisfaction. This will demonstrate your ability to provide excellent service, which is key for this role.
✨Team Player Vibes
Since collaboration is crucial, think of instances where you’ve worked effectively within a team. Be ready to share how you contribute to a positive team dynamic and how you handle conflicts. This will show that you can thrive in a collaborative environment.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, internal progression opportunities, and how they measure customer satisfaction. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
