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For Companies At a Glance
- Tasks: Manage customer activity and ensure services run smoothly on our online platform.
- Company: Join a thriving Liverpool SaaS business with a close-knit team.
- Benefits: Starting salary of £25,000, 20 days annual leave, and employee share scheme.
- Why this job: Kickstart your tech career while providing excellent customer service in a dynamic environment.
- Qualifications: Computer literate, strong communicator, and self-motivated with a passion for customer service.
- Other info: Opportunities for progression into product and commercial roles within a lively social culture.
The predicted salary is between 24000 - 26000 £ per year.
Named Later has partnered with a thriving Liverpool SaaS business to help identify a resourceful and ambitious Customer Executive to join their close-knit team. The business works with some of the UK's biggest logistics companies and organic growth has prompted the need for an extra pair of hands.
What you'll be doing
You will be part of a team of five responsible for the day to day management of customer activity, through their proprietary online platform. The team manages a range of data and alerts from customer accounts, all arriving in real time throughout the day. Ensuring that services run accurately and efficiently is key.
Who we're looking for
- Computer literate and curious about technology.
- A strong communicator both verbally and via text.
- Diligent, self-motivated and able to think quickly to assist customers.
- Excited about providing excellent customer service.
- An interest or prior knowledge of logistics software and SaaS/subscription software would be a nice to have!
Progression
In joining a growing business you will have ample opportunity to progress down different paths. In gaining exposure to both SaaS and hardware/sensor based technology, previous hires have progressed internally into product and commercial roles.
Logistics
The team works together two days per week in central Liverpool and there is a lively social culture within the business. The office is within walking distance of Lime Street station and various local bus routes.
What's on offer
- Starting salary of £25,000 based on a 37.5 hour contract. Salary review in place after 12 months.
- 20 days annual leave plus BH - option to work bank holidays in lieu for 1.5 days additional AL.
- Employee share scheme.
Next steps
If you're looking to kickstart your career in technology, click Apply and we will be in touch!
Customer Executive in Liverpool employer: Named Later
Contact Detail:
Named Later Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Executive in Liverpool
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be a Customer Executive, being able to articulate your thoughts clearly is crucial. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Customer Executive in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your excitement for the role shine through! We want to see that you're genuinely interested in becoming a part of our team and contributing to our success.
Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that align with the Customer Executive role. Mention any relevant experience with SaaS or logistics software to catch our eye!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Named Later
✨Know Your Stuff
Familiarise yourself with the company's SaaS platform and logistics software. Understand how it works and be ready to discuss its features. This shows your genuine interest and helps you stand out as a candidate who’s eager to learn.
✨Communicate Clearly
Practice articulating your thoughts clearly, both verbally and in writing. Since the role requires strong communication skills, consider preparing examples of how you've effectively communicated with customers in the past.
✨Show Your Curiosity
Demonstrate your curiosity about technology during the interview. Ask insightful questions about the company’s products and services. This not only shows your enthusiasm but also your willingness to engage and learn more.
✨Highlight Your Diligence
Prepare to share specific examples of how you've been self-motivated and diligent in previous roles. Think of situations where you had to think on your feet to solve customer issues, as this aligns perfectly with what they’re looking for.
