At a Glance
- Tasks: Serve customers, maintain cleanliness, and operate arcade attractions with full training provided.
- Company: Join Bandai Namco's vibrant team at our digital arcade in Pagham.
- Benefits: Enjoy flexible shifts, discounted food, and access to an on-site gym.
- Other info: Seasonal role with opportunities for growth and returning each year.
- Why this job: Perfect for students seeking fun, flexible work during the 2026 season.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
The predicted salary is between 11 - 13 £ per hour.
Bandai Namco are pleased to announce an exciting opportunity to work within our digital arcade concept based at Church Farm Holiday Village in Pagham. We are looking for friendly, enthusiastic people to join our team for the 2026 season. Our shifts are fully flexible, where you can choose your own flexibility and availability. Ideal for students or those with family commitments.
On average our team members work between 6-20hrs during Term Time, with the opportunity to gain more hours to cover holidays and during busy peak times, such as school holidays and bank holidays. This is a seasonal position, with the arcade operating 9 months of the year. We are closed over the Christmas period, with opportunities to return at the start of a new season. Applicants must be 18 or over to comply with UK Gambling Laws. The arcade is open from 9am - 12 midnight, 7 days a week, so weekend and evening availability is highly desirable.
MAIN DUTIES AND RESPONSIBILITIESDuties and responsibilities include, but are not limited to:
- Serving customers, taking accountability for the principles of good customer service, remaining helpful and courteous at all times, including dealing with customer queries and complaints (initial stage).
- Maintaining a high standard of cleanliness within the arcade area on a daily basis.
- Escalating machine faults or issues.
- Ensuring that all transactions are processed correctly and that any errors are reported to management.
- Ensuring the correct handling of both cash and credit floats at all times as trained.
- Operating any of the site attractions as required (full training provided).
- Carrying out replenishment tasks i.e. refilling machines, re-stocking the prize shop etc.
- Receiving deliveries and following correct procedure to check all items are accounted for.
- Maintaining a high standard of stock control, and escalating any issues with the management team.
- Working with management and colleagues to identify opportunities to increase the areas market share, profitability or revenue.
- Providing onward training to new starters and highlighting training and coaching needs to management.
- Following all health and safety policies, procedures and legislation at all times.
- Completing any paperwork that you are responsible for correctly.
- Ensuring all business-related visitors are dealt with correctly as trained i.e. police, enforcement officers, workmen, company reps etc.
- Maintaining housekeeping standards in all arcade back-office areas at all times.
- Maintaining security standards in all arcade back-office areas at all times.
- Ensuring personal grooming standards are maintained at all times.
- Developing a good working relationship between your colleagues, management and stakeholders.
Due to the nature of the business, all team members must complete a Gambling Awareness training course provided by the company before the start of your first shift. Offers of employment are subject to the successful completion of a one month probation period, the acquisition of suitable references and a criminal record check.
Job Types: Fixed term contract, Zero hours contract
Contract length: 9 months
Pay: £11.75-£12.71 per hour
Expected hours: 6 – 40 per week
Benefits: Discounted or free food, Employee discount, Health & wellbeing programme, On-site gym
Work Location: In person
Arcade Assistant in Bognor Regis employer: Namco UK Ltd
Bandai Namco offers a vibrant and flexible work environment at Church Farm Holiday Village, making it an excellent employer for those seeking seasonal employment. With opportunities for personal growth, a supportive team culture, and benefits like discounted food and access to an on-site gym, employees can enjoy a rewarding experience while balancing their commitments. Join us for the 2026 season and be part of a fun and dynamic team dedicated to providing exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Arcade Assistant in Bognor Regis
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Bandai Namco. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit right into their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on common questions like handling customer complaints or working in a team. The more comfortable you are, the better you'll shine when it counts!
✨Tip Number 3
Dress to impress! Even though it's an arcade job, looking smart and presentable can make a great first impression. It shows you're serious about the role and ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, you’ll get all the latest updates on the role and other opportunities!
We think you need these skills to ace Arcade Assistant in Bognor Regis
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for team players who can connect with our customers!
Tailor Your Application:Make sure to customise your application to fit the Arcade Assistant role. Highlight any relevant experience you have, especially in customer service or teamwork. This will help us see how you can contribute to our awesome team at Bandai Namco!
Check Your Details:Before hitting that submit button, double-check all your details. Typos and mistakes can make a bad impression, so take a moment to ensure everything is spot on. We appreciate attention to detail, especially when it comes to handling transactions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates about the position right from the source!
How to prepare for a job interview at Namco UK Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Arcade Assistant entails. Familiarise yourself with the main duties like customer service, handling transactions, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job involves a lot of customer interaction, be prepared to demonstrate your friendly and enthusiastic nature. Think of examples from past experiences where you've provided excellent customer service or resolved complaints effectively. This will highlight your suitability for the role.
✨Flexibility is Key
With shifts being fully flexible, be ready to discuss your availability during the interview. Mention any specific times you can work, especially weekends and evenings, as this will show that you're committed and willing to meet the needs of the business.
✨Dress to Impress
Even though it's a casual environment, first impressions matter! Dress smartly and maintain good personal grooming standards for your interview. This shows that you take the opportunity seriously and are ready to represent the arcade well.
