Sales Director New Logo Acquisition (BPO/BPM | BFSI & Hi-Tech) in London

Inviting applications for the role of Sales Director – Vice President. In this role, you will be responsible for growing our business by pursuing new clients and managing the entire pursuit process from lead generation to contract signature.

Key expectations for this role:

• Being a new logo hunter, all through.
• Have expertise in how BPO / BPM engagements work, end to end.
• Expertise in securing new logos for engagements related to BPO / BPM, across multiple domains, more so in BFSI and Hi-Tech.
• Proven success in securing deals prior to being scoped as RFI / RFP.

Responsibilities:

• Deal Origination: Responsible for growing our business with new clients across various industries.
• Market Research: Conduct thorough market analysis to identify trends, opportunities, and competitive landscape. Utilize insights to shape business development strategies and approaches.
• Maintain a consistent pipeline of opportunities that aligns to the organization's strategic focus.
• Proposal Development: Collaborate with Business Units, Data-Tech-AI Function and Commercial/Pricing teams to craft compelling proposals that effectively communicate the value of our services to potential clients.
• Negotiation and Closing: Lead contract negotiations, ensuring mutually beneficial agreements are reached. Close deals in a timely manner while meeting or exceeding revenue targets.
• Sales Management: Maintain accurate records of all business development activities, including pipeline updates, client interactions, and sales performance metrics. Provide regular reports to senior management.

Qualifications we seek in you:

• Minimum Qualifications / Skills: Based in the US, UK, or EU and open to relocating to these regions.
• Exposure to client-facing engagements and building and growing relationships with C-suite executives and senior stakeholders.
• Understanding of the services landscape focused on Finance & Accounting or Supply chain or financial services, including market trends.
• Proficiency and familiarity/application of technology tools, platforms, and systems and understanding of artificial intelligence (AI) concepts, applications, and technologies relevant to the individual's industry and domain.
• For Europe hires, you’ll need proficiency in one or more regional languages (German, Dutch, Swedish, Italian, French).

Preferred Qualifications / Skills:

• Prior experience in sales and/or consulting at Genpact (part of Flying formation of deal pursuits).
• Sales and CRM technology understanding: Familiarity with CRM systems (e.g., Salesforce) and digital tools used in sales management.

Personal Attributes:

• Hunger, passion & drive to build a career in sales. Someone who actively seeks out challenges, strives to exceed expectations and is not afraid to take bold steps to achieve success.
• Strong storytelling and presentation skills.
• Results-oriented with a strong drive to achieve and exceed targets.
• Ability to be a self-starter and work independently and as part of a team.
• Strong negotiation and influencing skills.

Experience/expertise in any of the following business domains:

• BFSI: AML/KYC operations, transaction monitoring, regulatory reporting, risk & compliance managed services.
• Retail / Energy / Regulated Commercial: Customer operations, analytics-led service optimisation, data-driven managed services.
• Engagements consistently combined operations, data, AI and offshore delivery, positioned as outcome-based managed services, not staff augmentation.
• Retail Banking: Digital operations, customer onboarding, CRM-led service transformation with offshore delivery components.
• A blend of outcome-based managed services, delivery and staff-augmentation deals.

Kindly reply with your resume to Email: jnehru@nam-it.com