Field Service Rep II in Northwich

Field Service Rep II in Northwich

Northwich Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Nalco Water, An Ecolab Company

At a Glance

  • Tasks: Deliver expert service in water treatment and disinfection while building strong customer relationships.
  • Company: Join Ecolab, a leader in sustainability and innovative water solutions.
  • Benefits: Comprehensive benefits from Day 1, including medical, dental, and paid parental leave.
  • Other info: Dynamic, hands-on role with autonomy and access to industry-leading training.
  • Why this job: Make a real impact on sustainability and help customers achieve clean water and safe food.
  • Qualifications: Associate’s degree and experience in water treatment or mechanical environments required.

The predicted salary is between 30000 - 40000 £ per year.

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

Ecolab is seeking a Field Service Representative II – Install OR Hygiene where your hands‑on skills and customer‑first mindset will help shape a more sustainable future. You’ll be part of a purpose‑driven team that supports water treatment and disinfection systems across a variety of industries. You’ll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make An Impact

  • Deliver expert service and support for cooling tower cleaning and water disinfection
  • Provide technical support and escalate complex challenges as needed
  • Build strong relationships with customers and promote best practices
  • Ensure full compliance with safety policies and procedures
  • Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required
  • Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
  • Execute cooling tower cleaning, treatment, and large‑scale water disinfection
  • Operate power washers, industrial vacuums, and basic hand/power tools to complete service tasks

What’s Unique About This Role

  • You’ll work in a dynamic, hands‑on environment with autonomy and support
  • You’ll help customers meet sustainability goals while protecting their critical assets
  • You’ll gain access to industry‑leading training and development programs

Minimum Qualifications

  • Associate’s degree (Chemical, Pharma, Engineering)
  • Proven experience in water treatment or an industrial/mechanical environment
  • Current and valid Driver’s License with no restrictions
  • No immigration sponsorship available for this position

Preferred Qualifications

  • Demonstrated mechanical aptitude
  • Experience in water treatment or specialty chemical industry
  • Familiarity with cooling towers, and wastewater treatment systems e.g. softeners and RO
  • Proficiency with Microsoft Office Suite

Physical Requirements Of Position

  • Lifting up to 50 pounds
  • Exposure to hot, cold, noisy, or dirty environments
  • Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

What’s In It For You

  • Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
  • The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
  • The ability to make an impact and shape your career with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

Equal Employment Opportunity

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Field Service Rep II in Northwich employer: Nalco Water, An Ecolab Company

Ecolab is an exceptional employer that prioritises sustainability and employee growth, offering a comprehensive benefits package from day one, including medical, dental, and a matching 401K. As a Field Service Representative II, you'll enjoy a dynamic work environment with autonomy, while making a meaningful impact on water conservation and customer relationships. Join a purpose-driven team that values diverse perspectives and fosters professional development in a hands-on role that supports vital resources across various industries.

Nalco Water, An Ecolab Company

Contact Details:

Nalco Water, An Ecolab Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Field Service Rep II in Northwich

Tip Number 1

Get to know the company! Research Ecolab and its mission. Understanding their focus on sustainability and water conservation will help you connect with the team during interviews.

Tip Number 2

Practice your hands-on skills! Since this role is all about field service, make sure you can demonstrate your technical abilities and problem-solving mindset in real-world scenarios.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you directly through our website.

Tip Number 4

Show your customer-first attitude! Be ready to share examples of how you've built strong relationships in past roles. This will highlight your fit for the Field Service Rep position.

We think you need these skills to ace Field Service Rep II in Northwich

Technical Support
Customer Relationship Management
Water Treatment Knowledge
Mechanical Aptitude
Chemical Feed Equipment Installation
Process Monitoring Equipment Maintenance
Cooling Tower Cleaning

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Field Service Rep II role. Highlight your hands-on skills and any relevant experience in water treatment or mechanical environments. We want to see how you can contribute to our mission!

Showcase Your Technical Skills:Don’t forget to mention any technical expertise you have, especially with cooling towers or chemical feed equipment. We love candidates who can demonstrate their mechanical aptitude and problem-solving abilities!

Emphasise Customer Relationships:Since this role is all about building strong relationships with customers, share examples of how you've successfully interacted with clients in the past. We value a customer-first mindset and want to know how you can help us deliver top-notch service.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at Nalco Water, An Ecolab Company

Know Your Stuff

Make sure you brush up on your technical knowledge related to water treatment and disinfection systems. Familiarise yourself with the equipment you'll be working with, like cooling towers and chemical feed systems. This will not only help you answer questions confidently but also show your genuine interest in the role.

Showcase Your Customer Skills

Since this role involves building strong relationships with customers, prepare examples of how you've successfully interacted with clients in the past. Think about times when you resolved issues or provided exceptional service. This will demonstrate your customer-first mindset that Ecolab values.

Safety First!

Ecolab places a high emphasis on safety policies and procedures. Be ready to discuss your understanding of safety protocols in a hands-on environment. You might even want to mention any relevant training or certifications you have that relate to safety in industrial settings.

Ask Smart Questions

Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the company’s mission.