Senior Product Manager, Treasury and Collections

* Our Mission *
NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we\’ve grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025.

We operate two core products:

NALA
, our consumer app making cross-border payments cheaper, faster and more reliable for the global diaspora. Allowing users to send money from the UK, US and EU to Africa and Asia.

Rafiki
, our B2B payments infrastructure, is powering global payments.

Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who\’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always.

At NALA, this isn\’t just a job. It\’s ownership, impact, and the chance to change global payments forever.

Join us in building Payments for the Next Billion.

* Your Mission *
Lead the design and delivery of next-generation B2B collections and treasury products that give businesses seamless access to multi-currency accounts, cross-border payments, and efficient reconciliation. Build embedded financial services that reduce friction, optimise cash flows, and allow our clients to operate as if they had a global bank account.

Act as the central driver aligning product, engineering, finance, operations, risk, and regulatory partners to bring this vision to life.

Your Responsibilities In This Role

• Bring a sense of urgency to your work and inspire the team to unite under your leadership to deliver an incredible product
• Work with a team of engineers to develop our collections and treasury in line with customer demand, business needs and technology capabilities
• Take full ownership to drive the product and business-planning process across cross-functional teams of the company
• Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch
• Develop product positioning and messaging that differentiates Rafiki and its features across primary market segments
• Collaborate with design, engineering, research, legal, and compliance teams to refine your plan and execute it effectively
• You\’ll be speaking to customers on a near daily basis to understand needs and ultimately sticking to our ethos of \”customer first, always\”
• Assess current competitor offerings to seek opportunities for differentiation
• Develop an understanding of our users at a deep level and gauge customer needs to propose prospective solutions
• Define initial product proposition and go-to-market strategies for new expansion markets
• Meeting with the C-suite to discuss financial data and ways to improve business operations

* Must-have requirements *

• You have 5+ years of product management experience shipping world-class products at fast-growing companies and have had demonstrable engagement with Design, Engineering and Leadership teams
• Hands-on experience with B2B integrations in a financial services/fintech company
• Experience in working with third parties, whether it\’s evaluating APIs and capabilities, mapping out integration plans or evaluating different technology options
• Proven experience shipping client-driven solutions within the financial services / fintech arena
• You have enough engineering context to know a bad MVP implementation from a good one and have experience with product discovery methodologies
• You have strong empathy for customers and an unwillingness to compromise on user-centric design

* Nice to have requirements *

• Has context of client needs from a UK, African and Asian perspective
• Experience with cross border payments or building payments infrastructure solutions

Interview Process****
You will need to first submit your application through our ATS Workable. There is no need to submit a Cover Letter.

If successful you will be selected for our interview process which has 4 stages:

• (30mins) Interview with the Talent Team

• We want to understand your experience and motivations

• (1 hr) Interview with the Hiring Manager

• A deeper dive into your CV and real-world experiences

• (1 hour) Take Home task & Task review interview

• Includes a short exercise based on a fictional but realistic task. You\’ll present and discuss it with your potential manager and someone else in the team

• (30mins) Leadership Interview

• A final conversation with a member of our leadership team to discuss your task submission, motivation for the role and to give you space to ask your own questions

• References

• We conduct reference checks as standard for all of our hires at NALA

• Decision

• We\’ll aim to come back to you with a timely decision and feedback on your overall interview process

* Benefits *

• 27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard
• Birthday Leave: Celebrate your special day with a bonus day off to take off in that month
• Enhanced Parental Leave: We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period)
• Enhanced Pension: Salary sacrifice pension scheme via Penfold giving you flexibility and control on how you save for your future
• Global Workspace: Get access to WeWork locations worldwide
• Learning Budget: Fuel your growth with $1000 annually for learning and development
• Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team
• Monthly Socials: Join fun social events every month for great times
• Free Coffee: Enjoy barista-style coffee at your fingertips