At a Glance
- Tasks: Build and scale infrastructure for fast, secure global payments.
- Company: Join NALA, a rapidly growing fintech startup transforming payments.
- Benefits: Enjoy 27 days off, birthday leave, enhanced parental leave, and a learning budget.
- Other info: Dynamic team culture with monthly socials and free barista-style coffee.
- Why this job: Make a real impact in the fintech space while working with cutting-edge technology.
- Qualifications: Experience with AWS, Terraform, and containerised workloads is essential.
The predicted salary is between 60000 - 80000 £ per year.
NALA is building Payments for the Next Billion. Faster, smarter, and fairer transfers for everyone. Since 2022, we've grown our business 120x, grown the team from 9 to 150+, raised $50M+ from top-tier investors, and were named to the Forbes Fintech 50 in 2025 & 2026.
We operate two core products:
- NALA, our consumer app makes cross-border payments cheaper, faster and more reliable for the global diaspora, allowing users to send money from the UK, US and EU to Africa and Asia.
- Rafiki, our B2B payments infrastructure, is powering global payments.
Our team includes alumni from Wise, Stripe, Monzo, Revolut, and CashApp — operators who’ve scaled world-class products. We act with urgency, think deeply, and put our customers first always. At NALA, this isn’t just a job. It’s ownership, impact, and the chance to change global payments forever.
Your mission is to build and scale the infrastructure that powers fast, reliable and secure global payments at NALA. You’ll help create resilient systems, developer platforms and cloud foundations that enable engineering teams to ship confidently at high velocity.
Your Responsibilities in this Role
- Build and improve the cloud infrastructure powering NALA and Rafiki, ensuring high availability, scalability and security across our systems.
- Improve developer experience through automation, self-serve tooling and infrastructure-as-code practices that increase engineering velocity.
- Own and evolve our observability, incident response and reliability practices to minimise downtime and improve system performance.
- Partner closely with product and engineering teams to support new services, migrations and platform improvements across the business.
- Strengthen our security posture by implementing best practices across networking, access controls, secrets management and production environments.
- Continuously improve CI/CD pipelines and deployment workflows to enable safe, fast and reliable releases.
Must-have requirements
- Experience building and operating production infrastructure on AWS (preferably), GCP or similar cloud platforms.
- Strong experience with Infrastructure as Code tools such as Terraform.
- Experience managing containerised workloads using ECS and Docker in production environments.
- Strong hands-on experience operating and scaling infrastructure components such as Kafka, Redis and managed relational databases like RDS.
- Strong understanding of networking, security, observability and distributed systems fundamentals.
- Experience improving CI/CD pipelines and deployment automation in fast-moving engineering teams.
- Comfortable debugging production issues and participating in incident response in high-availability environments.
- Clear communication skills and the ability to work closely with software engineers across multiple teams.
Nice to have requirements
- Experience working in fintech, payments or other regulated environments.
- Experience building internal developer platforms or self-serve infrastructure tooling.
- Experience supporting SOC2, ISO27001 or similar compliance initiatives.
Success in the role looks like
- 3-Month Metrics: Successfully onboarded into NALA’s infrastructure stack, deployment workflows and engineering processes. Delivered meaningful improvements to infrastructure reliability, deployment speed or observability tooling. Built strong working relationships with engineering teams and actively supported platform and production needs.
- 6-Month Metrics: Reduced operational bottlenecks through automation and infrastructure improvements that measurably improve developer velocity. Improved platform reliability, monitoring coverage and incident response processes across critical systems. Played a key role in scaling infrastructure to support increasing transaction volumes and product expansion.
Interview Process
You will need to first submit your application through our ATS Workable. If successful, you will be selected for our interview process which has 4 stages:
- [30mins] Interview with the Talent Team: In this stage we want to get to know you a bit more and follow up on your experience and motivations. The best preparation would be to really know why you applied for the role (i.e. your application questions).
- [60mins] Interview with the Hiring Manager: In this stage, we want to get to know you and your experience deeply and we will focus closely on your experience as detailed on your CV. The best preparation is to prepare to talk about your past experiences, and challenges. Be prepared to answer technical questions.
- [1hr] The Practical Assessment: In this stage, we want to see you in action. You’d be given the snippet of poorly written Terraform code and will be asked to review it live. Be prepared to debug and review code, along with communicating and discussing the issues you see.
- [45mins] Leadership interview: The final interview will involve speaking with a member of our leadership team about your motivation for the role and will be a great opportunity to ask any questions you have about the business.
Benefits
- 27 Days Off Plus UK Bank Holidays: Take the time to decompress. Working at a startup is hard!
- Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
- Enhanced Parental Leave: We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period).
- Enhanced Pension: Salary sacrifice pension scheme via Penfold giving you flexibility and control on how you save for your future!
- Global Workspace: Get access to WeWork locations worldwide.
- Learning Budget: Fuel your growth with $1000 annually for learning and development.
- Sarabi: Themed snacks and Friday lunch focused on building great working relationships with the team.
- Monthly Socials: Join fun social events every month for great times.
- Free Coffee: Enjoy barista-style coffee at your fingertips.
Infrastructure Engineer in London employer: Nala
NALA is an exceptional employer, offering a dynamic work culture that prioritises ownership and impact in the fintech space. With generous benefits like 27 days off plus bank holidays, enhanced parental leave, and a $1000 annual learning budget, employees are empowered to grow both personally and professionally. Located in a vibrant startup environment, NALA fosters collaboration and innovation, making it an ideal place for Infrastructure Engineers looking to make a meaningful difference in global payments.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nala values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nala might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nala!
✨Direct Apply to Nala
Let's not forget to apply directly through the Nala website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nala.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nala. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nala
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
