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For Companies At a Glance
- Tasks: Process patient admissions, transfers, and discharges in a fast-paced medical environment.
- Company: Join the dedicated team at the Royal Cornwall Hospital's Acute Medical Unit.
- Benefits: Full-time role with part-time options, flexible shifts, and a supportive team.
- Why this job: Make a real difference in patient care while developing your skills in healthcare.
- Qualifications: Friendly, organised, and able to thrive under pressure with great communication skills.
- Other info: Dynamic environment managing 30-40 patients daily with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Job Locations
Treliske Hospital
Job Summary
We are looking for an organised and compassionate individual to join our team as a Ward Clerk at Royal Cornwall Hospital. This role is essential in supporting the smooth running of our wards and ensuring patients receive the best possible care. You will be the first point of contact for patients, visitors, and staff, providing a friendly and professional service at all times.
As a Ward Clerk, you will manage administrative tasks such as maintaining patient records, handling telephone enquiries, and coordinating communication between clinical teams. Attention to detail and the ability to work in a busy environment are key, as you will play an important role in keeping the ward efficient and well‑organised.
Main Duties
We are seeking someone with excellent communication skills, a proactive approach, and a commitment to delivering high standards of service. Previous experience in a healthcare setting is desirable but not essential, as full training will be provided. If you are passionate about supporting patient care and enjoy working as part of a dedicated team, we would love to hear from you.
About Us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School. The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation. Royal Cornwall Hospitals NHS Trust is a research‑active organisation and hosts the South West Clinical School in Cornwall.
Details
- Date posted: 20 February 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £24,465 a year pro rata
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full‑time
- Reference number: 156‑7780884
- Job locations:
- Treliske Hospital
- Royal Cornwall Hospital
- Truro, TR1 3LJ
Required NHS Employment Checks
- Identity checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Essential Requirements
- Good standard of education
- Office experience
Desirable Requirements
- NVQ level 2 in customer care or equivalent
- Previous NHS experience
Employer Details
Royal Cornwall Hospitals Trust
Address: Treliske Hospital, Royal Cornwall Hospital, Truro, TR1 3LJ
Website: https://www.royalcornwall.nhs.uk/
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Ward Clerk employer: NakedK9 Design, LLC
Contact Detail:
NakedK9 Design, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk
✨Tip Number 1
Get to know the Acute Medical Unit! Research the team and the environment so you can chat about it during your interview. Showing genuine interest in the unit will make you stand out.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and the multidisciplinary team, being able to convey information clearly is key. Try role-playing scenarios with friends or family.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks under pressure. This will help demonstrate that you're the right fit for the fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Ward Clerk
Some tips for your application 🫡
Show Your Organisational Skills: As a Ward Clerk, being organised is key! Make sure your application highlights any experience you have in managing tasks or coordinating activities. We want to see how you can keep things running smoothly in a busy environment.
Communicate Clearly: Effective communication is crucial in this role. Use your application to demonstrate your ability to communicate with different people, whether it’s patients, relatives, or team members. We love seeing examples of how you've handled communication in past roles!
Be Friendly and Approachable: We’re looking for someone who can bring a friendly vibe to the team. In your application, let your personality shine through! Share experiences where you’ve made a positive impact on someone's day, especially in a healthcare setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at NakedK9 Design, LLC
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Ward Clerk in an Acute Medical Unit. Familiarise yourself with processing admissions, transfers, and discharges, as well as the Trust systems used. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with patients, relatives, or team members in the past. Think about situations where you had to convey important information clearly and compassionately.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a fast-paced environment like the Acute Medical Unit. Bring up specific instances where you managed multiple tasks efficiently, especially under pressure. This will highlight your ability to thrive in a busy setting.
✨Be Ready for Shift Work
Since the role involves flexible shift patterns, be prepared to discuss your availability and willingness to work nights, weekends, and bank holidays. Showing that you're adaptable and ready to meet the demands of the job will make a positive impression.