At a Glance
- Tasks: Join our security team to ensure a safe experience for patients and visitors at the hospital.
- Company: Royal Cornwall Hospitals NHS Trust is the largest healthcare provider in Cornwall, serving over 500,000 people.
- Benefits: Enjoy a supportive work environment with extensive training and opportunities for personal development.
- Other info: This role involves physical and mental challenges, requiring conflict management skills and a commitment to patient care.
- Why this job: Be part of a vital team that makes a real difference in healthcare while enjoying Cornwall's stunning scenery.
- Qualifications: Must have excellent communication skills, a clean UK driving license, and ideally an SIA license.
The predicted salary is between 24000 - 36000 £ per year.
You will be joining our security team as one of our valued officers whose role will be to assist the Royal Cornwall Hospital provide excellent healthcare to our inpatients and outpatients while they are using our services. You will be available to provide support, help, and guidance to our patients and visitors to ensure that their time with us is a safe and trouble-free experience.
Working closely with medical and nursing staff, you will be part of the team who will help them to enjoy their working experience by always being available to provide support and protection to them when they are called on to work with patients who become troublesome or demanding due to their medical condition. You will possess an approachable manner and be courteous and knowledgeable when communicating with hospital users. Decision making will be one of your strengths when called to attend and provide support with difficult situations which can either be intentional acts by volatile individuals or problems caused by clinically related challenging behaviour.
You will need to have excellent communication skills both verbal and written and be able to demonstrate a reasonable level of IT literacy. Due to the diverse service demands of healthcare provision, female applicants with previous security-related experience are actively encouraged to join our team.
As an NHS security officer, you will provide a wide range of duties which will require a customer-focused approach. You will provide a timely response to support patients, visitors, members of the public, and hospital staff across a broad range of issues. You may be involved daily in high-level impact and intense situations, requiring the regular use of conflict management and physical intervention, resulting in this being a physical and mentally demanding role. To support you in carrying out these duties, each officer will be expected to successfully attend the Physical Intervention Training qualification course.
You will undertake the normal wide range of general security tasks which will include (but not be limited to) high profile guarding and patrol duties, key holding, locking and unlocking procedures, responding to and managing incidents including potentially volatile situations. Your duties will require you to hold a current, clean full UK driving license and ideally you will hold a current SIA license and/or be willing to work towards achieving a Healthcare Security Officer’s qualification. This post will also require a DBS check to an enhanced level.
You will receive a full range of induction and training into the Trust and your work. You will work a rotational shift pattern, which will attract unsocial hours and weekend working enhancements.
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle, and West Cornwall Hospital Penzance, our staff and services are available across the region. The Trust employs 5,000+ staff, has a budget of around £380 million and 750 beds.
We work with health and social care organisations including NHS Kernow and NHS England to ensure local healthcare needs are met. We provide acute medical, surgical, and specialist services to around 500,000 which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges, and universities (including adult education), it is the ideal place for families and for you to develop your own career.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
Please note this is a physical security officer role and not cyber security. We are not able to offer sponsorship for this role.
Security Officer in Truro employer: NakedK9 Design, LLC
Joining the Royal Cornwall Hospitals NHS Trust as a Security Officer means becoming part of a dedicated team that prioritises patient safety and support in a vibrant healthcare environment. With a strong commitment to employee development, you will benefit from extensive training opportunities, including Physical Intervention Training, while enjoying a fulfilling career in a location renowned for its stunning natural beauty and outdoor lifestyle. The Trust fosters a collaborative work culture, ensuring that every staff member plays a vital role in delivering exceptional healthcare services to the local community.
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We think this is how you could land Security Officer in Truro
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We think you need these skills to ace Security Officer in Truro
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at NakedK9 Design, LLC. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
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How to prepare for a job interview at NakedK9 Design, LLC
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at NakedK9 Design, LLC.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
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Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at NakedK9 Design, LLC.
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You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at NakedK9 Design, LLC.
