At a Glance
- Tasks: Engage with customers to personalise their wine experience and manage orders.
- Company: Join a leading wine club dedicated to quality and customer satisfaction.
- Benefits: Competitive salary, commission package, annual bonus, and a monthly wine allowance.
- Other info: Opportunities for personal and professional growth in a fun, wine-loving environment.
- Why this job: Be part of a dynamic team that values your input and passion for wine.
- Qualifications: Confident, resilient, and a great problem solver with a drive to meet targets.
The predicted salary is between 28000 - 35000 £ per year.
In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the world’s favourite wine clubs, shipping millions of cases a year to curious wine lovers. And with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (with offices in the UK and US, too) is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot.
You are responsible for:
- Adding value to our customers’ experiences with us by having personalised conversations to understand their wine-buying preferences and placing bespoke orders tailored to match these.
- Helping to build customer trust in Naked Wines by delivering exemplary levels of customer service at all times, strengthening relationships with our customers and increasing advocacy.
- Managing your time effectively to make outbound telephone calls, achieving work rate and sales targets.
- Acting as the eyes and ears of the business, helping to spot and communicate trends and anticipating issues and improvements.
- Processing customer orders.
- Taking responsibility to improve your product knowledge and advising customers on purchases.
- Delivering exemplary levels of customer service at all times.
- Supporting the Customer Happiness Team with inbound customer contacts by exception as and when required.
Requirements
You are:
- Confident, calm and resilient, with the determination and ambition to hit your targets, day in, day out.
- An outstanding problem solver and listener.
- Hard-working and capable of hitting clearly-defined qualitative and qualitative performance targets.
- Highly adaptable to frequently changing circumstances and shifting goals.
Benefits
- Competitive Salary dependent on experience, plus a commission package in addition to base wage.
- Annual discretionary bonus up to 10%.
- Monthly Wine Allowance.
Wine Advisor employer: Naked Wines
Naked Wines is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the AI-Driven Analytics Engineering Manager role. With a focus on employee growth and development, team members are encouraged to enhance their skills while working in vibrant locations like London or Norwich, where they can enjoy a dynamic urban environment. The company offers competitive benefits and a commitment to meaningful work, making it an attractive choice for those seeking a rewarding career in analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Wine Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Wine Advisor at Naked Wines, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Naked Wines. Tailor your message to explain why you’re drawn to them and how you can contribute as a Wine Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Wine Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Naked Wines:When writing your cover letter, make sure to tailor your message specifically for Naked Wines. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Naked Wines
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Naked Wines that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Naked Wines that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Naked Wines’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
