At a Glance
- Tasks: Place Tasting Tour orders and ensure accuracy in the order process.
- Company: Join Naked Wines, a vibrant team of winemakers and wine lovers.
- Benefits: Earn £13.45 per hour with comprehensive induction training.
- Other info: Temporary full-time role from June 17 to June 23, 2026.
- Why this job: Be part of transforming the wine industry while having fun!
- Qualifications: Enthusiastic, hardworking, and strong communication skills required.
The predicted salary is between 27800 - 27800 € per year.
Naked Wines in Norwich is seeking a Customer Happiness Advisor for a temporary, full-time position. The role, covering the period from June 17 to June 23, 2026, involves placing Tasting Tour orders and ensuring accuracy in the order process.
Candidates should be enthusiastic and hardworking, with strong communication skills.
This role offers a competitive hourly rate of £13.45 and includes comprehensive induction training.
Join us in transforming the wine industry alongside a collaborative team of winemakers and wine lovers!
Tasting Tours: Customer Happiness Advisor (5-Day Contract) in Norfolk employer: Naked Wines
Naked Wines in Norwich is an exceptional employer, offering a vibrant work culture where passion for wine meets customer service excellence. With competitive pay and thorough training, employees are empowered to grow within a supportive team of winemakers and enthusiasts, making every day a rewarding experience in the heart of the wine industry.
StudySmarter Expert Advice🤫
We think this is how you could land Tasting Tours: Customer Happiness Advisor (5-Day Contract) in Norfolk
✨Tip Number 1
Get to know the company! Research Naked Wines and their mission. When you understand their vibe, you can tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer happiness, think of examples where you've made customers smile or solved problems. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be enthusiastic! Show your passion for wine and customer service. A positive attitude can go a long way in making a great impression, so let your excitement shine through when you talk to them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Naked Wines family. Don’t miss out on this opportunity!
We think you need these skills to ace Tasting Tours: Customer Happiness Advisor (5-Day Contract) in Norfolk
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for customer service and wine shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our team.
Be Clear and Concise:Make sure your application is easy to read. Use clear language and get straight to the point. We appreciate candidates who can communicate effectively, so show us your skills right from the start!
Highlight Relevant Experience:If you've got experience in customer service or any related field, make sure to mention it! We love seeing how your background can contribute to making our customers happy during their Tasting Tours.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Naked Wines.
How to prepare for a job interview at Naked Wines
✨Know Your Wine
Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, tasting notes, and the basics of the winemaking process. This will not only impress the interviewers but also show your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Customer Happiness Advisor, strong communication is key. Prepare examples of how you've effectively communicated with customers in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Demonstrate Enthusiasm
Naked Wines is looking for enthusiastic candidates. Make sure to express your passion for wine and customer service during the interview. A positive attitude can go a long way in showing that you're the right fit for their collaborative team.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the Tasting Tours, the team culture, or how Naked Wines supports its employees. It shows that you're genuinely interested in the role and the company.
