At a Glance
- Tasks: Support our team by assisting customers with Tasting Tour orders and ensuring their happiness.
- Company: Join Naked Wines, a game-changer in the wine industry focused on community and quality.
- Benefits: Gain valuable experience, work in a fun environment, and enjoy flexible hours.
- Other info: Temporary role with potential for future opportunities in a vibrant company.
- Why this job: Be part of a passionate team making wine accessible and enjoyable for everyone.
- Qualifications: Enthusiasm, strong communication skills, and a love for customer service.
The predicted salary is between 30000 - 40000 € per year.
Join Naked Wines and become part of a company that is changing the wine industry for the better! At Naked Wines, we connect independent winemakers directly with our community of wine lovers (we call them Angels) to provide exceptional wines at fair prices. We believe in supporting our winemakers and offering an outstanding customer experience.
We are currently seeking enthusiastic and hardworking Customer Happiness Advisors on a temporary - 5 day Fixed Term Contract basis to support our busy team placing Tasting Tour orders for our customers.
Customer Happiness Advisor (Temporary) in Norfolk employer: Naked Wines
Naked Wines is an exceptional employer that fosters a vibrant and supportive work culture, where every team member plays a vital role in revolutionising the wine industry. With a focus on employee growth and development, we offer unique opportunities to engage with our passionate community of wine lovers while enjoying the benefits of working in a dynamic environment. Join us in making a meaningful impact as we connect independent winemakers with our Angels, all from our lively location dedicated to customer happiness.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Happiness Advisor (Temporary) in Norfolk
✨Tip Number 1
Get to know Naked Wines and their mission! Familiarise yourself with how they connect winemakers and customers. This will help you show genuine enthusiasm during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear about your experiences that showcase your ability to create happiness for others.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Naked Wines values collaboration, so come prepared with examples of how you’ve worked well in a team setting. It’s all about supporting each other!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Naked Wines family. Let’s make it happen!
We think you need these skills to ace Customer Happiness Advisor (Temporary) in Norfolk
Some tips for your application 🫡
Show Your Passion for Customer Happiness:When writing your application, let your enthusiasm for customer service shine through! We want to see how you can contribute to making our customers (or Angels, as we like to call them) happy.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience. We love seeing how your skills align with what we do at Naked Wines, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Customer Happiness Advisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Naked Wines
✨Know Your Wines
Familiarise yourself with different types of wines and the winemaking process. Being able to discuss wine confidently will show your passion for the industry and help you connect with the company's mission.
✨Emphasise Customer Experience
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your commitment to exceptional service will resonate well with Naked Wines' focus on customer happiness.
✨Show Enthusiasm
Naked Wines is looking for enthusiastic individuals. Make sure to express your excitement about the role and the company during the interview. A positive attitude can make a big difference!
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, the team you'll be working with, or the Tasting Tour orders. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
