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- Tasks: Lead change management for our exciting Shopify re-platforming project.
- Company: Join one of the UK's favourite wine clubs with a global presence.
- Benefits: Earn £600 per day on a flexible contract with great growth opportunities.
- Other info: Work in a fun, entrepreneurial environment that values personal and professional growth.
- Why this job: Be part of a dynamic team driving digital transformation in the wine industry.
- Qualifications: 5+ years in Change Management with strong communication and analytical skills.
About Us
In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers. And with an ambitious road ahead, we’ve got no plans on plugging the cork on growth.
Our global team is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot.
It takes a village to be Naked. That’s why we’re always on the lookout for eager talent to join the club. Our Digital Transformation team is looking for a Change Manager to join the fun on a fixed-day rate contract basis.
You will lead the "people side" of our major re-platforming initiative to Shopify, ensuring that new systems, structures, and processes are adopted smoothly to achieve our business goals. This is a key role where you’ll drive our digital evolution: orchestrating change impact strategies and cross-functional readiness to ensure every roadmap milestone results in a flawless transition for our customers and our business.
Together, we’ll take Naked Wines to the next level.
Role Type: Fixed-Term Contractor (Day Rate)
IR35 Status: Outside (Subject to status determination)
Location: London / Norwich / Hybrid
Competitive Rate: A fixed day rate of £600 per day (Outside IR35)
Recruitment Process: Phone screen with hiring manager > Task and review with hiring manager > Final panel interview
Project Length: 9-12 months
Requirements
- Roadmap Execution: Take ownership of the end-to-end change management plan, ensuring all activities are executed in strict alignment with Shopify project milestones.
- Impact Analysis: Lead detailed functional impact assessments, converting technical findings into high-impact communication and engagement workstreams.
- Business Readiness: Oversee recurring readiness audits to proactively identify friction points and certify that all teams are prepared for go-live.
- Workforce Transition: Accountable for the seamless transition of teams into new roles and ways of working, providing hands-on support for the rapid adoption of updated processes.
- Strategic Communication: Develop targeted engagement materials and orchestrate workshops and briefings to ensure transparent, two-way dialogue across the business.
- Training & Capability: Manage the full training lifecycle, from initial Needs Analysis through to the delivery of high-quality training content and technical documentation.
- Monitoring & Governance: Provide data-driven visibility into adoption rates and stakeholder sentiment, proactively identifying and mitigating project risks.
- Project Integration: Act as the primary bridge between change activities and the daily project lifecycle, partnering closely with Project Managers and workstream leads.
What you'll bring
- Professional Experience: 5+ years of dedicated Change Management experience, specifically leading transitions within complex ERP or Enterprise System environments.
- Methodology: Formally qualified in a recognised change methodology such as Prosci (ADKAR), ACMP (CCMP), or APMG Change Management.
- Technical Proficiency: Proven ability to translate technical system changes into functional user impacts; familiarity with Agile or Prince2 frameworks is highly desirable.
- Stakeholder Influence: Demonstrated success managing "Heads Of" and SLT-level stakeholders, navigating resistance and building consensus in high-pressure environments.
- Analytical Skills: Advanced capability in data-driven reporting, using metrics to track adoption and sentiment to inform strategic interventions.
- Communication Mastery: Exceptional written and verbal communication skills, with a portfolio of diverse engagement materials (presentations, briefings, and digital content).
- Contractor Mindset: The ability to work at pace in a product-led environment, providing clear visibility on people-risks and transition readiness.
You exhibit our Naked behaviours:
- Ambition: implementing strategy into action and providing feedback (what works and doesn't)
- Judgement: questioning the status quo, testing hypotheses and sharing outcomes
- Discipline: delivering on commitments, on time with quality
- Influence: collaborating effectively, actively working on own development
- Accountability: delivering results: recognising mistakes and quickly shares them
Finally, you live by our Naked values:
- You support all stakeholders from the Winemaker, through to the Customer. We are Naked Together
- You embrace growth, pushing yourself out of your comfort zone to overcome obstacles
- You always start with our customers and winemakers
- You keep it simple and are data-led, from the wine itself to the ways of working
- You do the right thing, holding yourself accountable with honesty and openness
Benefits
Competitive Rate: A fixed day rate of £600 per day (Outside IR35)
Ecommerce Change Manager (Contract) in London employer: Naked Wines
Contact Detail:
Naked Wines Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Change Manager (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Naked Wines. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for your interviews by understanding the company culture and values. Naked Wines is all about ambition and accountability, so be ready to share how you embody these traits in your work.
✨Tip Number 3
Showcase your change management skills with real examples. Talk about how you've successfully led transitions in the past, especially in complex environments. This will demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Naked team.
We think you need these skills to ace Ecommerce Change Manager (Contract) in London
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making the world of wine better. Share any personal experiences or insights that connect you to our mission.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in change management. Use keywords from the job description to show us you understand what we’re looking for. This will help your application stand out from the crowd!
Be Clear and Concise: We appreciate straightforward communication, so keep your application clear and to the point. Avoid jargon and fluff; instead, focus on your achievements and how they relate to the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Naked Wines family!
How to prepare for a job interview at Naked Wines
✨Know Your Change Management Inside Out
Make sure you brush up on your change management methodologies, especially if you're familiar with Prosci or ACMP. Be ready to discuss how you've successfully led transitions in complex environments and how you can apply that experience to Naked Wines' digital transformation.
✨Showcase Your Communication Skills
Prepare examples of how you've developed engagement materials and facilitated workshops in the past. Since communication is key in this role, think about how you can demonstrate your ability to create clear, impactful messages that resonate with different stakeholders.
✨Be Data-Driven
Naked Wines values a data-led approach, so come prepared with metrics or case studies that showcase your analytical skills. Discuss how you've used data to track adoption rates and stakeholder sentiment in previous projects, and how that informed your strategies.
✨Embrace the Naked Values
Familiarise yourself with Naked Wines' values and be ready to discuss how you embody them. Think about specific instances where you've demonstrated ambition, accountability, and a customer-first mindset in your previous roles, as these will resonate well with the interviewers.