At a Glance
- Tasks: Lead exciting e-commerce projects to enhance customer experience and drive growth.
- Company: Join one of the UK's favourite wine clubs with a global presence.
- Benefits: Earn £600 per day, enjoy flexibility, and work in a dynamic environment.
- Other info: Collaborative culture focused on innovation and customer satisfaction.
- Why this job: Make a real impact in the world of wine while growing your career.
- Qualifications: 4+ years in e-commerce project management and strong Shopify Plus experience.
In a nutshell, we're all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It's a different way of doing things, sure. But it works. We're one of the UK's favourite wine clubs, shipping over 1 million cases a year to curious wine lovers. And with an ambitious road ahead, we've got no plans on plugging the cork on growth. Our global team is entrepreneurial by nature, obsessive about customer experience and driven by performance. All things that make Naked a great place to grow both personally and professionally.
Role Overview: You will join the Digital team as a fixed-term contractor on a day-rate basis, managing projects that improve our e-commerce experience, optimise conversion, and support international growth.
- Role Type: Fixed-Term Contractor (Day Rate)
- Location: London / Norwich / Hybrid
- IR35 Status: Outside (Subject to status determination)
- Project Length: 9-12 months
What You'll Do:
- Project Leadership: Own end-to-end delivery of high-impact e-commerce projects, including website enhancements, checkout optimisation, personalisation, and platform integrations.
- Agile Delivery: Lead the build phase by managing sprint planning, stand-ups, reviews, and retrospectives, ensuring effective backlog prioritisation and team velocity.
- Growth & Optimisation: Support initiatives to improve conversion rate, customer retention, and lifetime value in collaboration with marketing and product teams.
- Scope & Planning: Define project scope, timelines, and dependencies. Build detailed project plans that balance delivery speed with high-quality outcomes.
- Technical Coordination: Manage integrations with third-party tools such as payment providers, personalisation platforms, and analytics suites.
- Risk Management: Proactively identify blockers and maintain a clear risk register with mitigation plans to keep delivery on track.
- Governance & Reporting: Provide structured updates on KPIs, progress, and risks, ensuring strong documentation and change control throughout the lifecycle.
- Stakeholder Partnership: Act as the central communication hub, aligning technical and non-technical stakeholders on priorities and rollout plans.
What You'll Bring:
- Experience: 4+ years delivering e-commerce, digital, or product-led projects, including enterprise-scale implementations or replatforming.
- Platform Expertise: Strong experience with Shopify Plus (or similar enterprise platforms like Salesforce Commerce Cloud, Magento, or BigCommerce).
- Technical Tools: Hands-on proficiency with Jira and Confluence for delivery management and documentation.
- Commercial Awareness: A deep understanding of e-commerce metrics (conversion rate, AOV, retention) and online customer behaviour.
- Delivery Rigour: A disciplined approach to project structure and high standards, with a project management certification (e.g., Agile, Scrum, PRINCE2) preferred.
- Influential Communication: The ability to influence across cross-functional teams, navigate complex dependencies, and manage multiple priorities in a fast-paced environment.
- Data-Driven Mindset: You use insights to inform decisions, measure success, and iterate on the customer journey.
- Pragmatic Leadership: A hands-on approach to problem-solving—you take full ownership of delivery and get things done.
Behaviours:
- Ambition: Implementing strategy into action and providing feedback (what works and doesn’t).
- Judgement: Questioning the status quo, testing hypotheses and sharing outcomes.
- Discipline: Delivering on commitments, on time with quality.
- Influence: Collaborating effectively, actively working on own development.
- Accountability: Delivering results, recognising mistakes and quickly sharing them.
Values:
- You support all stakeholders from the winemaker, through to the customer. We are Naked Together.
- You embrace growth, pushing yourself out of your comfort zone to overcome obstacles.
- You always start with our customers and winemakers.
- You keep it simple and are data-led, from the wine itself to the ways of working.
- You do the right thing, holding yourself accountable with honesty and openness.
Benefits: Competitive Rate: £600 per day (Outside IR35).
Ecommerce Project Manager (Contract) employer: Naked Wines
At Naked Wines, we pride ourselves on being a forward-thinking employer that champions personal and professional growth within a vibrant and entrepreneurial work culture. Our London and Norwich locations offer a unique blend of flexibility and collaboration, allowing you to thrive in a dynamic environment while contributing to our mission of delivering exceptional wines directly from independent winemakers. With competitive rates and a commitment to innovation, joining our team means becoming part of a passionate community dedicated to enhancing the wine experience for customers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Project Manager (Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work with wine or similar industries. Attend events, join online forums, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your project management skills! When you get the chance to chat with potential employers, highlight your experience with Agile delivery and how you've optimised e-commerce projects in the past. Use specific examples to demonstrate your impact—numbers speak volumes!
✨Tip Number 3
Be proactive! If you see a company you love (like us!), don’t wait for a job posting. Reach out directly with a tailored message about how you can help improve their e-commerce experience. We appreciate initiative and creativity!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of e-commerce metrics and tools like Shopify Plus. Be ready to discuss how you’ve used data to drive decisions and improve customer experiences. We want to see that you’re not just a fit for the role, but also passionate about what we do!
We think you need these skills to ace Ecommerce Project Manager (Contract)
Some tips for your application 🫡
Show Your Passion for Wine:We love wine, and we want to see that passion in your application! Share why you're excited about working in the wine industry and how you can contribute to making it better for everyone.
Tailor Your Experience:Make sure to highlight your relevant experience in e-commerce and project management. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a well-organised application that gets straight to the point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Naked Wines
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially around conversion rates and customer behaviour. Be ready to discuss how you've improved these metrics in past projects, as this will show your understanding of the role's core responsibilities.
✨Showcase Your Project Management Skills
Prepare examples of your experience with Agile methodologies and project management tools like Jira and Confluence. Highlight specific projects where you led teams through sprints and managed timelines effectively, as this will demonstrate your ability to deliver high-impact projects.
✨Communicate Like a Pro
Practice articulating your thoughts clearly and confidently. You’ll need to influence cross-functional teams, so be ready to explain complex ideas simply. Use examples from your past roles to illustrate how you’ve successfully navigated stakeholder relationships.
✨Be Data-Driven
Come prepared with insights from your previous work that showcase your data-driven mindset. Discuss how you've used analytics to inform decisions and improve customer journeys, as this aligns perfectly with the company's focus on optimisation and growth.
