Estimator

Taplow

Up to £50,000 per annum + excellent benefits

Our client is seeking an experienced Estimator to join their busy and highly regarded body shop in Taplow.

This well-established group of body shops has been repairing accident-damaged vehicles since 2000 and has built an outstanding reputation for quality repairs and exceptional customer service. Through continuous investment in advanced technology and staff development, they remain one of the region\’s preferred employers within the accident repair industry.

The Role

As an Estimator, you will be responsible for producing accurate repair estimates for both insurer and private customers while supporting the smooth operation of the body shop and maintaining the highest standards of customer service.

Key Responsibilities

• Produce accurate estimates for insurer and private customers
• Promote awareness of all body shop and retailer services to customers
• Deliver outstanding customer service and maintain high levels of customer satisfaction
• Maintain excellent departmental administration and record keeping
• Support the team in achieving industry-leading process efficiency standards

Key Objectives

• Prepare detailed repair estimates in line with company and insurance procedures using internal systems
• Identify the most cost-effective and profitable repair methods
• Apply Thatcham eScribe and manufacturer repair methodologies to determine correct repair processes
• Issue repair methodologies alongside job cards to production staff in line with PAS125 standards
• Review estimates following vehicle strip-down to ensure accuracy and profitability
• Obtain written authorisation and update management systems to enable invoicing upon completion
• Secure written approval for private customer repairs including agreed costs

Additional Duties

• Initiate job documentation and maintain accurate customer records and follow-up systems
• Communicate effectively with parts, workshop, and reception teams
• Ensure correct procedures are followed when issuing loan vehicles, including licence checks and documentation
• Maintain accurate departmental systems and records
• Ensure full compliance with health & safety, environmental, and company policies
• Support the Body Shop Manager with additional duties when required

What\’s on Offer

• Salary up to £50,000 per annum
• Excellent benefits package
• Opportunity to join a well-established and respected accident repair group
• Supportive working environment with ongoing development opportunities