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- Tasks: Manage billing and collections while resolving debtor queries efficiently.
- Company: Fast-growing company revolutionising the credit control market.
- Benefits: Competitive salary, pension, life assurance, and private medical insurance.
- Why this job: Join a dynamic team and make a real impact in a supportive environment.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Great opportunity for career progression in a collaborative setting.
The predicted salary is between 24000 - 33600 £ per year.
Our client is an innovative, fast‑growing company shaking up a traditional market. By offering highly personalized and comprehensive support, they help professionals manage their billing, collections and debt recovery with ease. Backed by years of experience, with strong support from investors and board directors, they are focused on advancing services and technology to become the clear market leader in the sector.
The Entry‑Level Credit Controller is a structured on‑the‑job role with training designed to support rapid progression within a core business function. As a Credit Controller you will be primarily responsible for ensuring that all invoices raised are settled in a timely manner. You will also be expected to quickly and efficiently resolve any debtor queries, with the goal of maintaining and reducing aged debt across our client portfolio. This role involves regular interaction with a variety of stakeholders, including client staff, internal team members, insurance companies and other industry organisations. Strong communication skills, attention to detail and a proactive attitude are essential for success.
Key Responsibilities- Liaise directly with patients and next of kin regarding outstanding accounts via telephone, email and post.
- Process credit and debit card transactions securely over the phone.
- Liaise with debtors, including patients, insurers and hospitals, conducting regular credit control activities through outbound emails, phone calls, postal correspondence and SMS to minimise client debt.
- Consistently deliver on KPI deliverables while adapting to a dynamic, fast‑paced work environment driven by ongoing software development and implementation.
- Issue reminder letters and formal demand letters via email and post.
- Engage directly with Bill Medical clients and their staff to discuss and resolve outstanding accounts.
- Redirect invoices to the correct payees where appropriate.
- Provide support to the wider team with ad‑hoc activities as required.
- Assist with handling incoming calls and voicemails, addressing queries efficiently or redirecting them to the relevant team member.
- Highly motivated to contribute to the development and success of a new business.
- Strong customer service skills with a client‑focused approach.
- Demonstrates numerical proficiency with a high level of accuracy and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to appropriately liaise with different levels of staff from client directors to insurance administrators.
- Ability to follow a structured process to ensure compliance, but able to work on own initiative.
- Capacity to work autonomously and meet critical deadlines.
- Supportive and positive attitude, fostering a collaborative team environment.
- Competent computer skills, including proficiency in Microsoft Office (Excel, Word, Outlook).
Salary: £24,000 per annum.
Hours: Full time (37.5 hours per week).
Benefits: Pension, life assurance, bonus scheme and private medical insurance.
Holiday: 25 days per annum + bank holidays.
Credit Controller in Amersham employer: NAI Wisinski of West Michigan
Contact Detail:
NAI Wisinski of West Michigan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Amersham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for a Credit Controller role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or recruiters, be ready to explain why you're the perfect fit for the role. Highlight your communication skills and attention to detail – they’re key for this job!
✨Tip Number 3
Stay proactive! Follow up on applications and interviews with a quick email or message. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to demonstrate your strong customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Credit Controller gig, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller in Amersham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight any relevant experience or skills that match the job description, like your communication skills and attention to detail. We want to see how you can contribute to our innovative team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your motivation to help us shake up the market!
Showcase Your Skills: In your application, be sure to showcase your customer service skills and numerical proficiency. We love candidates who can demonstrate their ability to handle queries efficiently and maintain accuracy under pressure.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at NAI Wisinski of West Michigan
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments, so brush up on your numerical skills. Be prepared to discuss how you handle financial data accurately and efficiently. Maybe even bring examples of how you've managed similar tasks in the past!
✨Show Off Your Communication Skills
This role requires strong communication, both written and verbal. Practice explaining complex ideas simply and clearly. You might want to role-play common scenarios, like resolving a debtor query, to showcase your customer service skills during the interview.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of times when you've gone above and beyond to solve a problem or improve a process. Share these stories to show that you're not just reactive but also proactive in your approach.
✨Familiarise Yourself with the Company
Research the company and its services thoroughly. Understand their market position and what makes them innovative. This will help you tailor your answers and show genuine interest in the role, which can set you apart from other candidates.