At a Glance
- Tasks: Manage post and cheques, ensuring files are up to date for a smooth consumer journey.
- Company: National Accident Law, known for its innovative and personal approach to compensation claims.
- Benefits: 25 days annual leave, healthcare scheme, exclusive discounts, and community volunteering day.
- Other info: Inclusive workplace with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real difference in accident injury law.
- Qualifications: Experience in personal injury sector and strong administration skills required.
At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We’re looking for the curious minds that can shape and drive innovation in accident injury law.
PURPOSE OF ROLE
As Legal Operations Administrator you will be responsible for the management of all incoming and outgoing post and cheques, ensuring all files are up to date with the relevant documentation to assist in the delivery of a superior consumer journey.
WHAT YOU WILL BE DOING AS LEGAL OPERATIONS ADMINISTRATOR
- Open and sort all incoming post including cheques, ensuring accurate distribution
- Scan all incoming documents on to the system, allocating to the correct files
- Complete all actions required regarding incoming and outgoing cheques
- Assist file handlers with general queries to aid file progression
- Manage multiple inboxes actioning emails from clients as well as third parties
- Oversee facilities activities including ordering groceries, stationary, dealing with visitors etc
- Manage the printing of all outgoing post, ensuring any inaccuracies are logged and corrected
- Assist in performing administrative duties and dealing with consumer queries
- Basic cash collection
SKILLS AND EXPERIENCE REQUIRED
- Experience of working in the personal injury sector
- Proven administration skills
- Confident and capable decision maker
- Excellent written and verbal communication skills
- Demonstrate attention to detail
- Ability to work under pressure to strict deadlines
- Strong IT competence
- Excellent customer service skills
PERSONAL ATTRIBUTES
- Ability to problem solve using own initiative
- Confident and capable decision maker
- Ability to work under pressure to strict deadlines
- Ability to work individually and as part of a team
- Organised
- Curious
- Driven
- Passionate
- Unified
WHAT WE CAN OFFER YOU
- Annual leave: 25 days + bank holidays
- Pension: 3% contributory
- Healthcare scheme: claim up to £1,000 back with Simply Health
- Perks at Work: exclusive member discounts across a range of goods and services
- Community Day: volunteer in your community for one day each year
- CPD Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
We are proud that each year our employees rate our business higher than Gallups ‘Exceptional Workplace Award Winners’ for being a great place to work. We are Gold awarded Investors in People and can confidently say that National Accident Law is a great place to work.
At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
Legal Operations Administrator employer: NAHL Group PLC
At NAHL Group, we pride ourselves on being an exceptional employer, fostering a culture that is kind, supportive, and inclusive. Our employees enjoy a range of benefits including generous annual leave, a contributory pension scheme, and opportunities for personal and professional development, all while working in a collaborative environment that values passion, curiosity, and unity. Located in Kettering, our team members are empowered to make a real difference in the lives of our customers, contributing to a business that leads ethically and professionally in the market.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Operations Administrator
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including NAHL Group PLC, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Legal Operations Administrator
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at NAHL Group PLC, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in NAHL Group PLC and the specific role of Legal Operations Administrator. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for NAHL Group PLC’s culture!
How to prepare for a job interview at NAHL Group PLC
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at NAHL Group PLC.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at NAHL Group PLC.
