National Accident Law is seeking a compassionate Helpline Advisor to support customers through their injury claims journey. You will take inbound and outbound calls, delivering empathetic service and gathering accurate information to guide the next steps.
The role focuses on listening, understanding, and advising customers while maintaining compliance and data accuracy. Training is provided, with a generous benefits package and a structure that avoids weekend work.
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Empathetic Helpline Advisor — Injury Claims Support in Kettering employer: NAHL Group PLC
At NAHL Group, we pride ourselves on being an exceptional employer, fostering a culture that is kind, supportive, and inclusive. Our employees enjoy a range of benefits including generous annual leave, a contributory pension scheme, and opportunities for personal and professional development, all while working in a collaborative environment that values passion, curiosity, and unity. Located in Kettering, our team members are empowered to make a real difference in the lives of our customers, contributing to a business that leads ethically and professionally in the market.
