National Accident Law is recruiting for a Helpline Advisor to provide empathetic customer service to clients who have suffered injuries that were not their fault. You will handle inbound and outbound calls, guiding customers through the claims journey to prepare for the formal start of their claim.
The role offers full training, a supportive team, and a work environment focused on making a difference in people’s lives. This onsite position is based in Kettering.
#J-18808-Ljbffr
Empathetic Helpline Advisor – Claims Support & Growth in Kettering employer: NAHL Group PLC
At NAHL Group, we pride ourselves on being an exceptional employer, fostering a culture that is kind, supportive, and inclusive. Our employees enjoy a range of benefits including generous annual leave, a contributory pension scheme, and opportunities for personal and professional development, all while working in a collaborative environment that values passion, curiosity, and unity. Located in Kettering, our team members are empowered to make a real difference in the lives of our customers, contributing to a business that leads ethically and professionally in the market.
