R Operations Controller (Open)
Job Description Summary
As Operational Controller, you will be responsible for ensuring the safe and efficient operation of our wind assets installed throughout the UK. This is done through site access control, controlled handover of plant and regular monitoring and reporting of the asset’s performance, and ensuring the safety of in‑house and external workers who operate and maintain our wind turbines and associated plant.
The role requires working from the office 2‑3 days per week and successful candidates should be located within commuting distance of our Edinburgh office.
Key Responsibilities
Site Access and Work Control
Using the telephone and specialist software, ensure all visitors to site are booked on and off site, whilst ensuring any essential information is communicated clearly and effectively to them
Maintain and check induction records for any visitors to site
Implement emergency response procedures in the event of an incident
Ensure all work that is carried out on site is carried out by persons authorised to do so
Perform the role of Operational Controller under the Wind Turbine Safety Rules
Manage day‑to‑day work control performing the role of Operational Controller under the Wind Turbine Safety Rules
Work with Asset Managers to ensure safe daily wind farm operations
Maintain up to date Wind Turbine Safety Rules documentation and work control records
Interface with National Grid, transmission and distribution network operators regarding grid outages and curtailments
Monitoring and Reporting
Monitor wind farms via a variety of SCADA systems, and ensure the appropriate response is delivered to faults and alarms
Monitor weather forecast systems and issue alerts as required
Participate in the creation of daily, weekly and monthly reports on the wind assets performance and status
Retrieve and check energy export data
Health Safety Quality and Environment
Act as the first point of contact for any health and safety related near‑misses or incidents on site
Handle and respond to emergency calls from wind farm personnel and members of the public
Log all incoming Engineering Change Requests, ensuring no unauthorised plant modifications are carried out
Work to strict Control Centre procedures
Contribute to Continuous Improvement and Development of Control Centre services and processes
Other / Future Progression / Opportunities
Track and report on key operational KPIs, allowing benchmarking of the various turbine OEMs
Analyse and report on wind asset performance, highlighting recurrent trends and issues
Analyse wind turbine power performance, with deviations from the warranted power curve being escalated
Qualifications, Training & Professional Memberships
A qualification in a technical discipline would be advantageous although not essential.
Preferred Experience
Previous experience in engineering or renewable energy is preferred but not essential
Ideally possess knowledge and experience gained from within the wind industry; full training will be offered to candidates
Telephone handling experience – experience of handling high volume calls
Experience of working in a procedure driven environment
Skills
A highly motivated, team player, dedicated and flexible enough to ensure a first‑class operational service
Strong numeracy
Excellent written and verbal communication skills, and exceptional attention to detail
IT skills with a high level knowledge of Microsoft Office and the ability to learn new and bespoke software packages
Location: Edinburgh
Time Type: Full time
Worker Subtype: Regular
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Job Description Summary
As Operational Controller, you will be responsible for ensuring the safe and efficient operation of our wind assets installed throughout the UK. This is done through site access control, controlled handover of plant and regular monitoring and reporting of the asset’s performance, and ensuring the safety of in‑house and external workers who operate and maintain our wind turbines and associated plant.
The role requires working from the office 2‑3 days per week and successful candidates should be located within commuting distance of our Edinburgh office.
Key Responsibilities
Site Access and Work Control
Using the telephone and specialist software, ensure all visitors to site are booked on and off site, whilst ensuring any essential information is communicated clearly and effectively to them
Maintain and check induction records for any visitors to site
Implement emergency response procedures in the event of an incident
Ensure all work that is carried out on site is carried out by persons authorised to do so
Perform the role of Operational Controller under the Wind Turbine Safety Rules
Manage day‑to‑day work control performing the role of Operational Controller under the Wind Turbine Safety Rules
Work with Asset Managers to ensure safe daily wind farm operations
Maintain up to date Wind Turbine Safety Rules documentation and work control records
Interface with National Grid, transmission and distribution network operators regarding grid outages and curtailments
Monitoring and Reporting
Monitor wind farms via a variety of SCADA systems, and ensure the appropriate response is delivered to faults and alarms
Monitor weather forecast systems and issue alerts as required
Participate in the creation of daily, weekly and monthly reports on the wind assets performance and status
Retrieve and check energy export data
Health Safety Quality and Environment
Act as the first point of contact for any health and safety related near‑misses or incidents on site
Handle and respond to emergency calls from wind farm personnel and members of the public
Log all incoming Engineering Change Requests, ensuring no unauthorised plant modifications are carried out
Work to strict Control Centre procedures
Contribute to Continuous Improvement and Development of Control Centre services and processes
Other / Future Progression / Opportunities
Track and report on key operational KPIs, allowing benchmarking of the various turbine OEMs
Analyse and report on wind asset performance, highlighting recurrent trends and issues
Analyse wind turbine power performance, with deviations from the warranted power curve being escalated
Qualifications, Training & Professional Memberships
A qualification in a technical discipline would be advantageous although not essential.
Preferred Experience
Previous experience in engineering or renewable energy is preferred but not essential
Ideally possess knowledge and experience gained from within the wind industry; full training will be offered to candidates
Telephone handling experience – experience of handling high volume calls
Experience of working in a procedure driven environment
Skills
A highly motivated, team player, dedicated and flexible enough to ensure a first‑class operational service
Strong numeracy
Excellent written and verbal communication skills, and exceptional attention to detail
IT skills with a high level knowledge of Microsoft Office and the ability to learn new and bespoke software packages
Location: Edinburgh
Time Type: Full time
Worker Subtype: Regular
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