Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals with housing needs and assist in creating safety plans.
- Company: Join Nacro's CAS-2 team, making a real difference in people's lives.
- Benefits: Flexible working hours, paid lunch breaks, and a supportive team environment.
- Why this job: Help people change their lives while gaining valuable experience in the criminal justice system.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Opportunity for career growth and development in a dynamic role.
The predicted salary is between 36000 - 60000 £ per year.
Job Overview
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro's wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
- Enhanced DBS check against the adult workforce and prison clearance required.
- Disability confident – an interview will be offered to eligible disabled applicants who meet the minimum criteria.
About This Team
Join Nacro's CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Working Hours
40 hours per week (including 5 hours paid lunch break). Shift patterns and flexibility will be discussed during the interview. Contract provision: 08:00–22:00 Monday–Friday and Saturday 09:00–17:00 on a rolling rotational basis.
Travel & Driving
Full driving licence and access to a car required. Essential travel requirement – staff who drive must have full business use insurance cover for their vehicle. Business mileage expense rate currently 45p per mile; Nacro does not reimburse additional insurance premium costs.
Program Context
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison and to support prison leavers to re-establish (crime‑free) independent lives.
Housing Support Worker employer: Nacro's Cas
Contact Detail:
Nacro's Cas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Nacro and understanding their mission. Think about how your skills align with their goals and be ready to share examples of how you've tackled challenges in the past. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Practice your communication skills! As a Housing Support Worker, you'll need to adapt your style to different service users. Role-play common scenarios with friends or family to build your confidence and ensure you can engage effectively during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nacro team and making a difference in people's lives.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We want to see how you can support service users and collaborate effectively with other teams.
Showcase Your Problem-Solving Skills: In your written application, share examples of how you've creatively tackled challenges in the past. We love resilient individuals who can think outside the box, so let us know how you’ve made a difference!
Highlight Your Communication Style: Since this role involves engaging with people from various backgrounds, it’s important to demonstrate your ability to adapt your communication style. Share instances where you’ve successfully connected with others and made informed decisions.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Nacro's Cas
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker inside and out. Familiarise yourself with the Decent Homes Standard and the types of support services provided. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves engaging with service users, be prepared to discuss your experience in working with diverse groups. Think of examples where you've adapted your communication style to meet individual needs. Highlight your emotional intelligence and problem-solving skills during the conversation.
✨Demonstrate Organisational Skills
The job requires managing multiple priorities, so come ready to share how you stay organised. You could mention tools or methods you use to keep track of tasks, or give examples of how you've successfully juggled various responsibilities in past roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the challenges they face. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to demonstrate your collaborative spirit!
