Housing Support Worker - Colchester
Housing Support Worker - Colchester

Housing Support Worker - Colchester

Colchester Full-Time 27807 - 27807 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with housing needs and manage properties to ensure quality living standards.
  • Company: Join Nacro, a leading organisation in community support and rehabilitation.
  • Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
  • Why this job: Empower people to change their lives while gaining valuable experience in the criminal justice system.
  • Qualifications: Strong communication skills, problem-solving mindset, and a passion for helping others.
  • Other info: Dynamic role with opportunities for personal growth and development.

The predicted salary is between 27807 - 27807 £ per year.

Responsibilities

  • Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
  • Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
  • Collaboration: Work with probation services, court staff and housing authorities to achieve the best possible outcomes for service users.

Who Will Thrive in This Role?

  • Resilient individuals who maintain a healthy work-life balance.
  • Problem-solvers who think creatively to overcome challenges.
  • Emotionally intelligent people who understand and respond to human behaviour.
  • Team players eager to collaborate and contribute positively.

Essential Skills & Qualities

  • Strong interest in engaging with people, adapting communication styles, and making informed decisions.
  • Ability to work professionally whilst balancing service user needs and Nacro's wider mission.
  • Excellent organisational skills, with the ability to manage multiple priorities.
  • Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.

Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance, as well as BPSS.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Join Nacro's CAS-2 Team

Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.

Salary £27,807 per annum (Base salary £26,807 + £1,000 unsociable hours)

Working Hours 37.5 hours per week. Shift patterns and flexibility will be discussed during the interview. The contract runs from 08:00 to 22:00 Monday–Friday and Saturday 09:00–17:00 on a rolling rotational basis.

Additional Requirements

  • Enhanced DBS check and Prison Clearance required.
  • Full driving licence and access to a car required.
  • Essential travel requirement: If using your own vehicle, Nacro's Driving for Work Policy requires all staff who drive for work to have full business-use insurance cover. Nacro does not reimburse additional insurance premium costs; mileage expense rate covered (currently 45p per mile).

About the Role

This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.

Housing Support Worker - Colchester employer: Nacro's Cas

Nacro is an exceptional employer for those seeking a meaningful career as a Housing Support Worker in Colchester, offering a supportive work culture that prioritises employee well-being and professional growth. With a commitment to social impact, employees benefit from comprehensive training, flexible working hours, and the opportunity to make a real difference in the lives of service users while collaborating with various agencies in the criminal justice system.
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Contact Detail:

Nacro's Cas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Worker - Colchester

✨Tip Number 1

Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research Nacro and understand their mission and values. Think about how your skills align with their needs, especially in supporting service users and collaborating with other agencies.

✨Tip Number 3

Show off your problem-solving skills! During interviews, be ready to share examples of how you've creatively tackled challenges in past roles. This will demonstrate your resilience and ability to think on your feet.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Nacro team and making a difference in people's lives.

We think you need these skills to ace Housing Support Worker - Colchester

Assessment of Support Needs
Safety Planning
Housing Application Assistance
Housing Benefit Claims
Property Management
Decent Homes Standard Knowledge
Collaboration with Probation Services
Creative Problem-Solving
Emotional Intelligence
Communication Skills
Organisational Skills
ICT Competence (Outlook, Word, Excel)
Ability to Manage Multiple Priorities
Driving Licence
Business-Use Insurance Knowledge

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities of a Housing Support Worker. We want to see how you can support service users and manage properties effectively!

Showcase Your People Skills: Since this role is all about engaging with people, let us know about your experience in working with diverse groups. Share examples that demonstrate your emotional intelligence and problem-solving abilities – we love a good story!

Be Organised: With multiple priorities to juggle, it’s crucial to show off your organisational skills. Mention any tools or methods you use to stay on top of tasks, as this will help us see how you can thrive in our fast-paced environment.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, so don’t miss out on this opportunity!

How to prepare for a job interview at Nacro's Cas

✨Know Your Stuff

Before the interview, make sure you understand the responsibilities of a Housing Support Worker. Familiarise yourself with the Decent Homes Standard and the types of support service users might need. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Problem-Solving Skills

Think of specific examples from your past experiences where you've creatively solved problems or helped someone in a challenging situation. Be ready to discuss these during the interview, as it aligns perfectly with what they’re looking for in a resilient and resourceful candidate.

✨Demonstrate Emotional Intelligence

Since this role involves working closely with people, it's crucial to show that you can understand and respond to human behaviour. Prepare to share instances where you've successfully navigated emotional situations or built rapport with individuals from diverse backgrounds.

✨Be Organised and Professional

With multiple priorities to manage, demonstrate your organisational skills by discussing how you keep track of tasks and deadlines. Bring a notepad or digital device to take notes during the interview, showing that you’re prepared and professional.

Housing Support Worker - Colchester
Nacro's Cas
Location: Colchester
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