At a Glance
- Tasks: Support individuals in a fast-paced environment, providing advice and interventions.
- Company: Nacro, a leading organisation dedicated to social justice and support.
- Benefits: Starting salary of £26,807 with clear progression and professional development opportunities.
- Other info: Diverse and inclusive team; applications welcomed from all backgrounds.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Experience in support or social care preferred, but relevant qualifications are considered.
The predicted salary is between 26807 - 26807 £ per year.
Salary - £26,807 per annum
Contract – Full time, Permanent
This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £26,807 with expected progression to £27,477 established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
About the role.
We are searching for a Single Point of Contact Support Worker as part of Wolverhampton’s substance misuse service, who can work in a fast paced and dynamic setting to support services users. You will be receiving referrals, completing assessments, prison transfers, needle exchange and holding one to one sessions. The key aim is to support service users to reach their goals in line with the single point of contact focus throughout all treatment and interventions planning.
Duties and responsibilities include but are not limited to:
- Provide information, advice and support primarily via telephone but also face to face and in groups.
- Deliver interventions in a wide range of settings such as criminal justice, primary care, schools and youth centres.
- Undertake elements of assessment and case management with clients as directed.
- Liaise with external agencies, e.g., GP's, treatment providers, and social care services.
Ideally you will have some experience of working with substance misuse and or support or social care experience, but Nacro will look at candidates who have minimal experience but relevant qualifications.
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially.
Single Point of Contact Support Worker - Wolverhampton employer: Nacro
Nacro is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and employee growth. As a Service Lead in the East of England, you will have the opportunity to make a meaningful impact in the community while enjoying competitive salary progression and the chance to lead a dedicated team of Support Workers.
StudySmarter Expert Advice🤫
We think this is how you could land Single Point of Contact Support Worker - Wolverhampton
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nacro.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nacro!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nacro, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nacro or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Single Point of Contact Support Worker - Wolverhampton
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nacro:Before hitting send, make sure to tailor your application specifically to Nacro! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nacro
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
