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- Tasks: Manage empty properties, ensuring they are ready to let efficiently and to a high standard.
- Company: Join a supportive organisation focused on housing support and criminal justice.
- Benefits: Competitive salary, mileage reimbursement, and flexible part-time hours.
- Why this job: Make a real impact in the community while developing your skills in property management.
- Qualifications: Experience in property management and strong organisational skills required.
- Other info: Extensive travel involved; valid UK driving licence and vehicle needed.
The predicted salary is between 15323 - 20323 £ per year.
Overview
Salary: £15,323 Per Annum (Plus up to £5000 area weighting dependent on location)
Job Type: Part time, Permanent
Working Hours: 20 hours per week (including paid lunch break)
Role Overview: To manage the turnaround of void (empty) properties ensuring they are re-let efficiently, cost-effectively, and to a high standard. The role involves carrying out inspections, raising repairs, ordering furniture and equipment, tracking and chasing progress and post inspecting completed works to minimise void periods and maximise rental income. The post will cover a large geographical area so extensive travel will be required.
- Responsible for void management in a designated large geographical patch, specifically from when notification that a property is going to be void to making the property ready to let.
- Carry out pre and actual void inspections to identify repairs and works required, and order any replacement furniture, furnishings and equipment. Carry out a further pre-let inspection to ensure property is ready to let to a high standard.
- Track and chase progress on all void works and ensure properties are ready for re-letting within target timescales.
- Provide regular updates and reports to management on void performance.
- Focus on any delays in completion of works, problem solving with Nacro operational teams, contractors, Nacro’s leasing team, landlords and other registered providers to resolve any issues delaying the completion of void works
- Identify and suggest improvements to processes, to enhance efficiency and reduce void and repair completion times.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
- Experience of working in a property management environment, dealing with repairs, health and safety checks and/or void management.
- Knowledge of property maintenance/repairs identification.
- Strong organisational and time management skills.
- The ability to work on your own initiative.
- Ability to work collaboratively across teams and with external contractors.
- IT proficiency (e.g., housing management systems, Microsoft Office).
- There will be extensive travel in this role so a valid UK driving licence and a car available and willingness to travel to the location of properties within a designated region (and at times to cover neighbouring regions) is required.
Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
Requirements
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
For further information about the role, please click here
Notes: We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
Notes: This listing is current at the time of posting.
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Void Management Officer employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Management Officer
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work with voids. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to discuss your experience with repairs and inspections. Bring examples of how you've solved problems in the past.
✨Tip Number 3
Be proactive! If you see a property that looks like it could use some love, don’t hesitate to mention it in your conversations. This shows you're already thinking about how to improve the void management process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in the community.
We think you need these skills to ace Void Management Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in property management and void processes. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Showcase Problem-Solving Skills: Since this role is all about overcoming challenges, share examples of how you've tackled issues in previous jobs. We love seeing creative solutions, so let us know how you think outside the box!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of void management. Brush up on property inspections, repairs, and the importance of minimising void periods. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Off Your Problem-Solving Skills
Think of specific examples where you've tackled challenges in property management or similar fields. Be ready to discuss how you identified issues and implemented solutions, especially when it comes to working with contractors and teams.
✨Demonstrate Your Organisational Skills
Since this role involves managing multiple properties and timelines, be prepared to talk about how you stay organised. Share tools or methods you use to track progress and ensure timely completion of tasks, as this will highlight your ability to handle the workload.
✨Be Ready to Discuss Travel Logistics
Given the extensive travel required for this position, be prepared to discuss your driving experience and how you plan to manage travel across a large geographical area. Showing that you have a solid plan will reassure them of your commitment to the role.
