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- Tasks: Lead a team to support women in safe housing and empower them towards independence.
- Company: Nacro is dedicated to transforming lives and creating safer communities.
- Benefits: Enjoy flexible working, competitive pay, and an on-call allowance for extra earnings.
- Why this job: Make a real difference in women's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in managing teams and supporting individuals with complex needs is essential.
- Other info: This role includes travel and participation in an on-call rota for added responsibility.
The predicted salary is between 36000 - 60000 £ per year.
Team Manager
Location – Manchester
Salary – £30,326
Hours – 40 hours per week
Job type – Full Time Permanent
At Nacro we see your future, whatever your past.
Are you looking for a role where you can make a difference to someone\’s life? Are you a keen problem solver, and thrive on partnership working to ensure the best outcomes for our clients? Are you passionate about empowering people with a range of needs? If so, we would love to hear from you.
The role will oversee Nacro\’s delivery of our New Women in Safe Housing (WISH) Scheme. The WISH programme provides temporary accommodation for women with a history of street sleeping and who may need accommodation because of fleeing or surviving domestic abuse.
WISH accommodation aims to keep residents safe and supported through an in‐reach, wrap‐around & multi‐agency support package. Women will be assisted to regain their independence, to re‐join their communities and to develop the necessary skills to live in freedom from fear.
The successful candidate will work in partnership with Manchester Women\’s aid to provide specialist support. You will lead a team of staff to provide excellent services and outcomes for women.
You will represent Nacro in this service area and work with the area manager to grow and develop the service.
Key Responsibilities.
Lead, manage, develop and motivate staff, including undertaking support and supervision and performance appraisals, to ensure their ability to perform roles and that they engage in their own personal development.
Plan and direct the activities of the team to ensure the delivery of a high-quality support and housing management service, which meets the contractual and organisational objectives, targets, standards and outcomes.
Oversee accommodation offers and placements. Ensuring that people accepted meet the service criteria and are issued with the correct tenure.
Ensure that initial and on‐going assessments of service users take place and support plans are devised and implemented to achieve satisfactory outcomes.
Ensure all activities and engagement with service users are recorded, risk assessed and appropriate action taken including arrangements for personal safety in line with Nacro guidelines.
Safeguard all women in the service. Complete / oversee the completion of DASH RISK assessments and elevate cases to public safety / safeguarding arrangements such as MAPPA, MARAC and MASH.
Experience Required.
Managing people, and intensive housing management and support services.
Working with women with multiple and complex needs and women who have experienced domestic abuse.
Understanding of the current operating environment within the housing sector.
Understanding of compliance and quality frameworks for housing related support and intensive housing management services.
Knowledge and understanding of effective risk management and accommodation planning processes for people with a range of needs.
Travel is essential and the role forms part of the NW area on‐call out‐of‐hour service. The post holder will be required to work on an on‐call rota covering one week in 7 on average.
The frequency may change in line with the need of the business.
The on‐call allowance is: £15.42 weekdays and £30.84 weekends and bank holidays.
An Enhanced DBS will be required for this role.
Please see a full list of Nacro\’s amazing Benefits.
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Team Manager - Wish Service employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Wish Service
✨Tip Number 1
Familiarise yourself with the WISH programme and its objectives. Understanding the specific needs of women who have experienced domestic abuse will help you demonstrate your passion for empowering individuals during interviews.
✨Tip Number 2
Network with professionals in the housing and support services sector. Attend relevant events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering high-quality support services. Be ready to share specific examples of how you've motivated staff and achieved positive outcomes for clients in previous roles.
✨Tip Number 4
Research Nacro's values and mission. Being able to articulate how your personal values align with theirs will show your commitment to their cause and make you a more attractive candidate.
We think you need these skills to ace Team Manager - Wish Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and providing support services, especially for women with complex needs. Use specific examples that demonstrate your problem-solving skills and ability to empower individuals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a difference in people's lives. Discuss your understanding of the challenges faced by women in need of support and how your background aligns with the goals of the WISH programme.
Highlight Relevant Experience: When detailing your work history, focus on roles where you managed teams or provided housing support. Mention any experience with risk assessments and safeguarding, as these are crucial for the role.
Showcase Your Partnership Skills: Emphasise your ability to work collaboratively with other organisations, like Manchester Women’s Aid. Provide examples of successful partnerships you've been involved in and how they led to positive outcomes for clients.
How to prepare for a job interview at Nacro
✨Understand the Role and Its Impact
Make sure you have a clear understanding of the Team Manager role within the WISH programme. Familiarise yourself with how this position impacts the lives of women in need, as well as the overall objectives of Nacro. This will help you articulate your passion for the role during the interview.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your experience in managing and motivating teams. Highlight specific instances where you've successfully led a team to achieve goals, especially in challenging environments. This will show your potential employer that you can effectively lead the staff at Nacro.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss situations where you've had to solve complex problems, particularly those related to housing management or supporting individuals with multiple needs. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Familiarise Yourself with Relevant Policies
Research and understand the current operating environment within the housing sector, including compliance and quality frameworks. Being knowledgeable about risk management processes and safeguarding measures will show that you are prepared to handle the responsibilities of the role effectively.
