Senior Housing Support Worker
Senior Housing Support Worker

Senior Housing Support Worker

Plymouth Full-Time 27740 - 27740 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team supporting individuals in the criminal justice system and help them transform their lives.
  • Company: Join Nacro, a national charity dedicated to social justice and community support.
  • Benefits: Competitive salary, generous leave, sick pay, and professional development opportunities.
  • Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
  • Qualifications: Compassionate, resilient individuals with leadership skills and a commitment to social change.
  • Other info: Dynamic team atmosphere with opportunities for personal and professional growth.

The predicted salary is between 27740 - 27740 £ per year.

Location: Plymouth

Covering: Plymouth, Exeter and Cornwall

Job type: Full Time – Permanent

Salary: £27,740 Per Annum (Base Salary £27,540 + £200 unsociable hours payment)

Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.

Join Nacros CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.

Are you looking to work for an organisation with a purpose, who is committed to make change? Nacro is a national Social Justice Charity with more than 50 years\’ experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

We deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community, with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders, supporting them on their journey out of the prison system.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be determined) at 45p for every mile travelled.

An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.

Typical responsibilities:

  • As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.
  • Lead on the day-to-day operational support of your team, ensuring good quality service delivery and ensuring operational readiness.
  • Support with Health and Safety, specifically Lone Working and training.
  • Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately.
  • It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.
  • Participate with other colleagues (52) in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.
  • Supporting the Service Lead to deliver the service across the area.
  • Supporting the Service Lead with recruitment and interviewing of incoming Support Workers.
  • Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.
  • Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
  • Familiarity with computer-based systems, Word, Excel and Database.

Who are we looking for?

We are looking for someone who is values driven and committed to making a difference in society. We need someone who is compassionate and resilient, who can work with people who have experienced challenges in the past and understand the impact this may have had on them. To be successful in this role, you will be flexible and can be part of a small, local team who come together in all circumstances to put our service users first.

What you can expect from us

A dynamic and encouraging team, who are focussed on delivering results for the people we support every day.

A commitment to helping you learn and develop your career.

Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

We are ready and waiting to receive your online application.

Visa Sponsorship

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

There are strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.

For further information please go to Prove your right to work to an employer: Overview – GOV.UK

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Senior Housing Support Worker employer: Nacro

Nacro is an exceptional employer dedicated to social justice, offering a supportive and dynamic work environment in Plymouth, Exeter, and Cornwall. With over 50 years of experience, we provide our employees with meaningful opportunities to make a difference in the lives of others while fostering personal and professional growth through comprehensive training and development programmes. Our commitment to employee well-being is reflected in our generous benefits package, including an excellent annual leave entitlement and an occupational sick pay scheme that exceeds statutory requirements.
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Contact Detail:

Nacro Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Housing Support Worker

✨Tip Number 1

Network like a pro! Reach out to your connections in the social justice sector, especially those who work with Nacro or similar organisations. A friendly chat can open doors and give you insider info on the role.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of the criminal justice system and the challenges faced by service users. Show us that you’re not just passionate but also informed about the impact of your work.

✨Tip Number 3

Practice your responses to common interview questions, especially around leadership and team management. We want to see how you handle real-life scenarios, so think of examples from your past experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our mission to make a difference.

We think you need these skills to ace Senior Housing Support Worker

Leadership Skills
Team Management
Operational Support
Health and Safety Awareness
Lone Working Procedures
Recruitment and Interviewing
Performance Management
Compassion
Resilience
Flexibility
Communication Skills
Computer Literacy (Word, Excel, Database)
Problem-Solving Skills
Understanding of Criminal Justice System

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Senior Housing Support Worker. We want to see how you can make a difference in our team!

Showcase Your Values: Since we’re all about making a positive impact, let your values shine through in your application. Share examples of how you've demonstrated compassion and resilience in your previous roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Nacro.

How to prepare for a job interview at Nacro

✨Know Your Stuff

Make sure you understand the role of a Senior Housing Support Worker and the mission of Nacro. Familiarise yourself with the Community Accommodation Support service and how it impacts the lives of service users. This will show your genuine interest and commitment to making a difference.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your leadership skills, compassion, and resilience. Think about times when you've successfully supported individuals facing challenges, as this aligns perfectly with what they’re looking for in a candidate.

✨Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the organisation is the right fit for you.

✨Be Flexible and Open-Minded

Since the role involves shift patterns and travel, express your willingness to adapt to different situations. Highlight your ability to work collaboratively within a small team, as this is crucial for delivering quality support to service users.

Senior Housing Support Worker
Nacro

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