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- Tasks: Lead a team to support individuals in the criminal justice system and ensure quality service delivery.
- Company: Nacro, a national Social Justice Charity with over 50 years of experience.
- Benefits: Competitive salary, generous leave, sick pay, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Compassionate, resilient, and values-driven individuals with leadership skills.
- Other info: Dynamic team culture focused on achieving positive outcomes for service users.
The predicted salary is between 27740 - 27740 £ per year.
Location: Reading
Covering – Thames Valley
Job type: Full Time – Fixed term until – 1/4/2026
Salary: £27,740 Per Annum (Base Salary £27,540 + £200 unsociable hours payment)
Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
Join Nacros CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Are you looking to work for an organisation with a purpose, who is committed to making change? Nacro is a national Social Justice Charity with more than 50 years\’ experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
We deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community, with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders, supporting them on their journey out of the prison system.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be determined) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
Your typical responsibilities will include:
- As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.
- Lead on the day-to-day operational support of your team, ensuring good quality service delivery and ensure operational readiness.
- Support with Health and Safety, specifically Lone Working and training.
- Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately.
- It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.
- Participate with other colleagues in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.
- Supporting the Service Lead to deliver the service across the area.
- Supporting the Service Lead with recruitment and interviewing of incoming Support Workers.
- Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.
- Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
- Familiarity with computer-based systems, Word, Excel and Database.
Who are we looking for?
We are looking for someone who is values driven and committed to making a difference in society. We need someone who is compassionate and resilient, who can work with people who have experienced challenges in the past and understand the impact this may have had on them. To be successful in this role, you will be flexible and can be part of a small, local team who come together in all circumstances to put our service users first.
What you can expect from us
- A dynamic and encouraging team, who are focused on delivering results for the people we support every day.
- A commitment to helping you learn and develop your career.
- Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
We are an equal opportunities employer and welcome applications from all sections of the community.
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Senior Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, especially those connected to Nacro. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by researching Nacro's mission and values. Show us how your passion for social justice aligns with our goals. We love candidates who are genuinely excited about making a difference!
✨Tip Number 3
Practice common interview questions related to team leadership and support work. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Nacro.
We think you need these skills to ace Senior Housing Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Housing Support Worker role. Highlight your relevant experience and skills that align with the job description. We want to see how you can make a difference in our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting individuals in the criminal justice system. Share any personal experiences or insights that connect you to our mission at Nacro.
Showcase Your Values: We’re all about values here at Nacro. In your application, reflect on how your personal values align with our commitment to social justice and making a positive impact. Let us know why you’re the right fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our organisation there.
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand Nacro's mission and the Community Accommodation Support service. Familiarise yourself with the criminal justice system and how it relates to housing support. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Senior Housing Support Worker, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to guiding and supporting others. Highlight any experience you have with training or mentoring, as this will be crucial for the role.
✨Demonstrate Compassion and Resilience
This role requires working with individuals who have faced significant challenges. Be ready to discuss how you've shown compassion in difficult situations and how you've maintained resilience in your work. Share specific stories that illustrate your ability to connect with and support vulnerable people.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.
