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- Tasks: Lead a team of Support Workers, ensuring quality service delivery and operational readiness.
- Company: Nacro is a national Social Justice Charity with over 50 years of experience in changing lives.
- Benefits: Enjoy excellent annual leave, sick pay, and a cycle-to-work scheme.
- Why this job: Make a real difference in society while developing your career in a supportive environment.
- Qualifications: Compassionate, resilient individuals with a Full Driving License and access to a vehicle are preferred.
- Other info: Regular travel required; mileage expenses covered at 45p per mile.
The predicted salary is between 22700 - 28800 £ per year.
Senior Support Worker
Join Nacro’s CAS-2team:Get an excellent grounding in the criminal justice system and the reward of helping people change theirlives.
Location: Sunderland
Covering Sunderland and Newcastle per business needs
Job type: Full –Time/Permanent
Salary:£27,740 Per Annum (Base Salary £27,540 + £200 unsociable hours payment
Hours:Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview.
Are you looking to work for an organisation with a purpose, who is committed to make change? Nacro is a national Social Justice Charity with more than 50 years\’ experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
We deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community, with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders, supporting them on their journey out of the prison system.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be determined) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
Your typical responsibilities will include:
·As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.
·Lead on the day-to-day operational support of your team, ensuring good quality service delivery and ensure operational readiness.
·Support with Health and Safety, specifically Lone Working and training.
·Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately.
·It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.
·Participate with other colleagues (52) in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.
·Supporting the Service Lead to deliver the service across the area.
·Supporting the Service Lead with recruitment and interviewing of incoming Support Workers.
·Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.
·Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
·Familiarity with computer-based systems, Word, Excel and Database.
Who are we looking for?
We are looking for someone who is values driven and committed to making a difference in society. We need someone who is compassionate and resilient, who can work with people who have experienced challenges in the past and understand the impact this may have had on them. To be successful in this role, you will be flexible and can be part of a small, local team who come together in all circumstances to put our service users first.
What you can expect from us
·A dynamic and encouraging team, who are focussed on delivering results for the people we support every day.
·A commitment to helping you learn and develop your career.
·Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
For the Nacro Candidate pack pleaseclick here
For further information about the role,click here
We are ready and waiting to receive your online application.
Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY
There are strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.
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Senior Housing officer employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing officer
✨Tip Number 1
Familiarise yourself with Nacro's mission and values. Understanding their commitment to social justice and community support will help you align your responses during the interview, showcasing your passion for making a difference.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your leadership skills and ability to manage a team effectively. Highlight situations where you've successfully guided others or improved service delivery.
✨Tip Number 3
Research the specific challenges faced by individuals in the criminal justice system. Being knowledgeable about these issues will allow you to engage in meaningful discussions during the interview and show your understanding of the role's impact.
✨Tip Number 4
Be ready to discuss your approach to training and developing team members. Nacro values personal growth, so demonstrating your commitment to fostering a supportive environment will resonate well with the interviewers.
We think you need these skills to ace Senior Housing officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Support Worker at Nacro. Familiarise yourself with their mission and values to align your application with their goals.
Tailor Your CV: Highlight relevant experience in social justice, support work, or team leadership. Use specific examples that demonstrate your ability to lead a team and support individuals facing challenges.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in society. Mention your understanding of the criminal justice system and how your skills can contribute to Nacro's mission.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Nacro
✨Understand the Organisation's Mission
Before your interview, take some time to research Nacro and its mission. Understanding their commitment to social justice and how they support individuals in the criminal justice system will help you align your answers with their values.
✨Showcase Your Leadership Skills
As a Senior Support Worker, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've supported team members, and any strategies you've used to ensure quality service delivery.
✨Demonstrate Compassion and Resilience
This role requires working with individuals who have faced significant challenges. Share examples from your past where you've shown compassion and resilience, highlighting how you can positively impact the lives of service users.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you've had to manage crises or support someone through a tough time, and be ready to explain your thought process.