Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team of Support Workers, ensuring quality service delivery and operational readiness.
- Company: Join Nacro, a national charity dedicated to social justice and community support for over 50 years.
- Benefits: Enjoy flexible working hours, generous leave, and a supportive team environment.
- Why this job: Make a real difference in people's lives while developing your career in a meaningful role.
- Qualifications: Compassionate individuals with a Full Driving License and experience in support work are encouraged to apply.
- Other info: Regular travel required; mileage expenses covered at 45p per mile.
The predicted salary is between 22700 - 28800 £ per year.
Senior Housing Officer
Job type: Full –Time/Permanent
Salary:£27,740 Per Annum (Base Salary £27,540 + 200 unsociable hours payment
Location: Birmingham
Hours:Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview.
Are you looking to work for an organisation with a purpose, who is committed to make change? Nacro is a national Social Justice Charity with more than 50 years\’ experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
We deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community, with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders, supporting them on their journey out of the prison system.
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be determined) at 45p for every mile travelled.
An Enhanced DBS and Prison Clearance is required for this role. These will be completed as part of the Pre-Employment Screening process.
Your typical responsibilities will include:
·As a Senior Support Worker, you will lead a team of Support Workers across a designated area, guiding and supporting them on a daily basis in matters of best practice, quality, performance, compliance, and resource management.
·Lead on the day to day operational support of your team, ensuring good quality service delivery and ensure operational readiness
·Support with Health and Safety, specifically Lone Working and training
·Liaise with your Service Lead regarding resources, cover requirements, recruitment and training for your team of Support Workers to ensure the area is able to deliver the service appropriately
·It may be necessary from time to time (leave or vacancy) to hold a caseload of service users.
·Participate with other colleagues (52) in covering our Emergency Out of Hours Service (18:00 to 08:00) on a rotating basis.
·Supporting the Service Lead to deliver the service across the area.
·Supporting the Service Lead with recruitment and interviewing of incoming Support Workers.
·Support and develop your team to achieve positive outcomes on their Training and Induction Passport documentation.
·Actively contribute towards meeting team performance targets in respect of the service. Take accountability for performance targets that fall within your sphere of responsibility e.g. voids, arrears, outcome achievement.
·Familiarity with computer-based packages, Word, Excel and Database.
Who are we looking for?
We are looking for someone who is values driven and committed to making a difference in society. We need someone who is compassionate and resilient, who can work with people who have experienced challenges in the past and understand the impact this may have had on them. To be successful in this role, you will be flexible and can be part of a small, local team who come together in all circumstances to put our service users first.
What you can expect from us
·A dynamic and encouraging team, who are focussed on delivering results for the people we support every day.
·A commitment to helping you learn and develop your career.
·Excellent benefits, including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
For further information about Nacro’s (Cas-2) Benefits, pleaseclickhere.
For further information about the role, pleasedclick here.
We are ready and waiting to receive your online application.
If you have any questions or would like to have an informal chat regarding the role, please email Abdiquadir.Mohammed@nacro.org.uk
Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY
There are strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship.
For further information please go to Prove your right to work to an employer: Overview – GOV.UK
#J-18808-Ljbffr
Senior Housing Officer employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer
✨Tip Number 1
Familiarise yourself with Nacro's mission and values. Understanding their commitment to social justice and community support will help you align your responses during the interview, showcasing your passion for making a difference.
✨Tip Number 2
Prepare to discuss your experience in leading teams and managing performance. Highlight specific examples where you've successfully guided a team or improved service delivery, as this role requires strong leadership skills.
✨Tip Number 3
Since the role involves regular travel, be ready to talk about your driving experience and how you manage logistics effectively. This will demonstrate your readiness for the responsibilities that come with the position.
✨Tip Number 4
Showcase your understanding of the challenges faced by service users. Being able to empathise and articulate how you would support individuals who have experienced difficulties will set you apart as a compassionate candidate.
We think you need these skills to ace Senior Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Senior Housing Officer. Focus on your leadership abilities, experience in social justice, and any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social justice and your commitment to making a difference. Mention specific experiences that demonstrate your ability to lead a team and support vulnerable individuals.
Highlight Relevant Qualifications: If you have any certifications or training related to housing, social work, or community support, be sure to mention these in your application. This will show that you are well-prepared for the role.
Prepare for the Interview: Think about potential interview questions related to team leadership, conflict resolution, and your approach to supporting service users. Be ready to discuss how your values align with those of Nacro.
How to prepare for a job interview at Nacro
✨Understand the Organisation's Mission
Before your interview, take some time to research Nacro and its commitment to social justice. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Leadership Skills
As a Senior Housing Officer, you'll be leading a team of Support Workers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in challenging situations.
✨Demonstrate Compassion and Resilience
This role requires working with individuals who have faced significant challenges. Share experiences that highlight your compassion and resilience, showing how you can support service users effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to make tough choices or handle emergencies, and be ready to explain your thought process.
