At a Glance
- Tasks: Lead a team to ensure efficient property repairs and maintain high service standards.
- Company: Join Nacro, a dynamic organisation dedicated to making a difference in the community.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Work in a collaborative environment with a focus on achieving contractual targets.
- Why this job: Make a real impact by driving service excellence in property repairs.
- Qualifications: Experience in managing teams and a passion for delivering outstanding customer service.
The predicted salary is between 32400 - 40000 £ per year.
Nacro is seeking a Property Repairs Helpdesk Supervisor to join the CAS-2 Property Team in Derby.
The role oversees the day-to-day CAS-2 repairs helpdesk, leading a small team to deliver efficient repairs and maintain service standards.
You will work with contractors, landlords and internal colleagues to meet contractual targets, monitor KPIs, and support pre/post-inspections, with enhanced DBS required and a 37.5-hour week.
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Property Repairs Helpdesk Lead: Drive Service Excellence employer: Nacro
Nacro is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and employee growth. As a Service Lead in the East of England, you will have the opportunity to make a meaningful impact in the community while enjoying competitive salary progression and the chance to lead a dedicated team of Support Workers.
