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- Tasks: Support individuals in housing needs and help them build independent lives.
- Company: Join Nacro, a leading organisation in community support and criminal justice.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Why this job: Be part of a rewarding journey helping others while gaining insight into the justice system.
- Qualifications: Strong communication skills and a passion for supporting people.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 22500 - 27000 ÂŁ per year.
Please note that this role is NOT a personal care role.
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Location: Ramsgate
Covering: Ramsgate and Margate
Job Type: Full-Time, Permanent
Salary: ÂŁ26,584 Per Annum (Base salary ÂŁ25,584 + ÂŁ1,000 Unsociable Hours)
Working Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00-17:00 on a rolling rotational basis.
Enhanced DBS check and Prison Clearance required.
Full Driving license and access to car required: This role has an “essential travel” requirement. Should you choose to use your own vehicle to meet this requirement, please note that Nacro’s Driving for Work Policy requires all staff who drive for work purposes to have full business use insurance cover for their vehicle. Nacro does not reimburse any additional insurance premium costs, as these are already covered within the Inland Revenue mileage expense rate (currently 45p per mile).
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
For further information about the role please contact us. At Nacro, we believe in the power of a diverse and inclusive team. We welcome applications from people of all backgrounds, including those with criminal records and first-hand experience of the criminal justice system. All applications are assessed on merit.
Vetting Requirements
Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance. Having a criminal record will not preclude your success in this role; any criminal record information will be subject to a fair and proportionate assessment. If you would like advice about applying for work with a criminal record, please contact our confidential Criminal Record Support Service on 0300 123 1999 or by email at helpline@nacro.org.uk.
Visa Sponsorship
Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK.
Housing Support Worker in Margate employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Margate
✨Tip Number 1
Get to know the company! Research Nacro and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to housing support. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Nacro team and making a positive impact.
We think you need these skills to ace Housing Support Worker in Margate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, especially in the context of housing support.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Housing Support Worker. We love seeing specific examples that demonstrate your problem-solving abilities and teamwork.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our team there.
How to prepare for a job interview at Nacro
✨Know Your Stuff
Make sure you understand the role of a Housing Support Worker inside out. Familiarise yourself with Nacro’s mission and the specifics of the CAS-2 programme. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples that highlight your problem-solving abilities, emotional intelligence, and organisational skills. Think of situations where you've successfully supported others or managed multiple priorities, as these are key qualities for this role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by service users, or how success is measured in this role. This shows you're engaged and serious about making a difference.
✨Be Yourself
Nacro values diversity and inclusion, so don’t be afraid to bring your authentic self to the interview. Share your unique experiences and perspectives, especially if you have a background related to the criminal justice system. It could set you apart from other candidates!
