At a Glance
- Tasks: Manage turnaround of empty properties, ensuring they are ready to let efficiently and to a high standard.
- Company: Join a dynamic team focused on housing support and criminal justice.
- Benefits: Competitive salary, mileage reimbursement, and opportunities for career growth.
- Other info: Extensive travel required; driving licence and vehicle essential.
- Why this job: Make a real impact in the community while developing your skills in property management.
- Qualifications: Experience in property management and strong organisational skills required.
The predicted salary is between 25647 - 30647 £ per year.
To manage the turnaround of void (empty) properties ensuring they are re-let efficiently, cost-effectively, and to a high standard. The role involves carrying out inspections, raising repairs, ordering furniture and equipment, tracking and chasing progress and post inspecting completed works to minimise void periods and maximise rental income. The post will cover a large geographical area so extensive travel will be required.
Key Responsibilities
- Responsible for void management in a designated large geographical patch, specifically from when notification that a property is going to be void to making the property ready to let.
- Carry out pre and actual void inspections to identify repairs and works required, and order any replacement furniture, furnishings and equipment. Carry out a further pre-let inspection to ensure property is ready to let to a high standard.
- Track and chase progress on all void works and ensure properties are ready for re-letting within target timescales.
- Provide regular updates and reports to management on void performance.
- Focus on any delays in completion of works, problem solving with operational teams, contractors, leasing team, landlords and other registered providers to resolve any issues delaying the completion of void works.
- Identify and suggest improvements to processes, to enhance efficiency and reduce void and repair completion times.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
- Experience of working in a property management environment, dealing with repairs, health and safety checks and/or void management.
- Knowledge of property maintenance/repairs identification.
- Strong organisational and time management skills.
- The ability to work on your own initiative.
- Ability to work collaboratively across teams and with external contractors.
- IT proficiency (e.g., housing management systems, Microsoft Office).
- There will be extensive travel in this role so a valid UK driving licence and a car available and willingness to travel to the location of properties within a designated region (and at times to cover neighbouring regions) is required.
Your duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.
- Full UK driving licence
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
Voids Management Officer (Essex & London) employer: Nacro
Nacro is an excellent employer, offering a supportive and inclusive work culture that prioritises professional development and employee growth. As a Service Lead in the East of England, you will have the opportunity to make a meaningful impact in the community while enjoying competitive salary progression and the chance to lead a dedicated team of Support Workers.
StudySmarter Expert Advice🤫
We think this is how you could land Voids Management Officer (Essex & London)
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, especially those who work in voids management. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, highlight your problem-solving abilities and experience in managing repairs. Use specific examples from your past roles to demonstrate how you can tackle challenges head-on.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for interviews by researching the company and understanding their approach to void management. Think about how you can contribute to their goals and be ready to discuss your ideas for improving efficiency in the role.
We think you need these skills to ace Voids Management Officer (Essex & London)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Voids Management Officer role. Highlight any relevant property management experience, especially in repairs and void management, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your problem-solving skills can help us manage void properties efficiently. Keep it engaging and personal.
Showcase Your Organisational Skills:Since this role involves managing multiple properties and tasks, demonstrate your organisational and time management skills in your application. Share examples of how you've successfully juggled responsibilities in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Make sure you understand the ins and outs of void management. Brush up on property inspections, repairs, and the importance of minimising void periods. Being able to discuss specific examples from your experience will show that you're not just familiar with the role but also passionate about it.
✨Show Off Your Problem-Solving Skills
This role requires a knack for overcoming challenges. Prepare to share instances where you've tackled issues in property management or similar fields. Highlight your creative thinking and how you collaborated with teams to resolve problems efficiently.
✨Demonstrate Your Organisational Skills
With extensive travel and multiple properties to manage, organisation is key. Bring along examples of how you've successfully managed your time and prioritised tasks in previous roles. This will reassure the interviewers that you can handle the demands of the job.
✨Be Ready to Discuss Improvements
The company values efficiency and process improvement. Think about any suggestions you might have for enhancing void management processes. Showing that you're proactive and willing to contribute ideas will set you apart from other candidates.
