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- Tasks: Support vulnerable individuals in finding housing and achieving independence.
- Company: Nacro, a leader in social change and support services.
- Benefits: Competitive salary, paid lunch breaks, and meaningful work.
- Why this job: Make a real difference in people's lives and help them rebuild.
- Qualifications: Experience with vulnerable individuals and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 30000 - 36000 £ per year.
Job type - Permanent/Full-time
Salary - £30,584 per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Location - East & South East London
We don’t just talk about achieving positive social change at Nacro. We do it every day - challenging unfairness, dismantling barriers to progress and giving some of the most vulnerable people in society the best chance at a second chance.
When people become homeless, face drug addiction or go into prison, we are on hand to help them get a good education, a job and a safe place to live. That puts our specialist Housing teams right at the heart of our success, and we are now looking for another key professional to help take our performance to the next level.
Who are we looking for?
A support worker to provide housing related support to vulnerable individuals together with providing housing and property management with the aim of achieving a successful move-on and other measurable outcomes including supporting service users to achieve independence. Experience in working with a complex and vulnerable cohort of individuals including substance misuse, mental health, prison leavers, and homelessness experience. Working within a commissioned service from local authority. Communication skills - working in partnership with other organisations for example - substance misuse, JCP, LA and any other support network. Must have the ability to think outside the box and be able to resolve issues quickly.
Duties and responsibilities include but are not limited to:
- Engage with actual and potential referral agencies including local authority central access point/gateway services, statutory and voluntary sector agencies in order to generate referrals for the service as required.
- Plan and deliver an effective support and safety plan with the service user referring to specialist agencies as required. The progressions/outcomes identified, delivered and service user contact should be recorded, monitored, reviewed, and updated regularly and in line with contract requirements.
- Ensure that properties are always adequately equipped, maintained, furnished, and cleaned.
- Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained, taking proactive action to minimise rent arrears in line with targets, monitoring the account and recording all actions and where necessary taking appropriate action when arrears arise in line with policy and procedure.
- Minimise void time by taking a pro-active approach to ensure properties are re-let as soon as possible in line with targets.
Your duties may vary from time to time within the broad remit of your role and grade. A DBS check will be required for this role - ENHANCED and BARRED.
Rough Sleeper Accommodation Service support Worker in London employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rough Sleeper Accommodation Service support Worker in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with organisations that align with your passion for social change. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with vulnerable individuals and your problem-solving abilities. Make sure they see how you can think outside the box!
✨Tip Number 3
Be proactive! If you’re interested in a role, don’t just wait for them to call you. Follow up after applying through our website to express your enthusiasm and ask about the next steps. It shows you’re keen!
✨Tip Number 4
Prepare for the interview! Research Nacro’s mission and values, and think about how your experiences align with their goals. Being able to discuss this will set you apart from other candidates!
We think you need these skills to ace Rough Sleeper Accommodation Service support Worker in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Rough Sleeper Accommodation Service Support Worker role. Highlight your experience with vulnerable individuals and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills: Since communication is key in this role, give examples of how you've successfully worked with other organisations or support networks. We love seeing candidates who can demonstrate their ability to collaborate and build relationships.
Be Clear About Your Experience: When detailing your past roles, be specific about your experience with homelessness, substance misuse, or mental health. We’re looking for real-life examples that show how you’ve made an impact in similar situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Nacro
✨Know Your Stuff
Make sure you understand the role of a Rough Sleeper Accommodation Service Support Worker inside out. Familiarise yourself with the challenges faced by vulnerable individuals, such as homelessness and substance misuse. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience working with complex and vulnerable individuals. Think of specific examples where you've made a positive impact, whether through direct support or collaboration with other agencies. This will highlight your suitability for the role.
✨Think Outside the Box
The job requires creative problem-solving skills. Be ready to share instances where you've had to think on your feet to resolve issues quickly. This will show that you can handle the unpredictable nature of the role and are proactive in finding solutions.
✨Engage and Communicate
Effective communication is key in this role. Practice how you'll articulate your thoughts clearly and engage with the interviewers. You might even want to prepare questions about their current partnerships with local authorities and other organisations, showing your interest in collaboration.