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- Tasks: Support individuals in housing needs and help them reintegrate into the community.
- Company: Join Nacro, a leading organisation in criminal justice support.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Why this job: Be part of a rewarding mission to change lives and support communities.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Diverse team environment with opportunities for personal growth.
The predicted salary is between 26584 - 26584 ÂŁ per year.
Please note that this role is NOT a personal care role.
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Location: Liverpool
Job Type: Full-Time, Fixed Term – Until 30/7/2026
Salary: ÂŁ26,584 Per Annum (Base salary ÂŁ25,584 + ÂŁ1,000 Unsociable Hours)
Working Hours: 40 hours per week (including 5 hours paid lunch break). Shift patterns and flexibility will be discussed during the interview. The contract provides work between 08:00 and 22:00 Monday–Friday and Saturday 09:00–17:00 on a rolling rotational basis.
Enhanced DBS check and Prison Clearance required.
Full Driving license and access to car required: This role has an “essential travel” requirement. If you choose to use your own vehicle to meet this requirement, Nacro’s Driving for Work Policy requires all staff who drive for work purposes to have full business use insurance cover for their vehicle. Nacro does not reimburse any additional insurance premium costs, as these are already covered within the Inland Revenue mileage expense rate (currently 45p per mile).
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities:
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities:
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
At Nacro, we believe in the power of a diverse and inclusive team. We welcome applications from people of all backgrounds, including those with criminal records and first-hand experience of the criminal justice system. All applications are assessed on merit.
Vetting Requirements:
Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance. Having a criminal record will not preclude your success in this role; any criminal record information will be subject to a fair and proportionate assessment. If you would like advice about applying for work with a criminal record, please contact our confidential Criminal Record Support Service on 0300 123 1999 or by email at helpline@nacro.org.uk.
Visa Sponsorship:
Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK.
Housing Support Worker - Liverpool employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker - Liverpool
✨Tip Number 1
Get to know the company! Research Nacro and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge in your application.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housing support and the criminal justice system. Role-play with a friend to build confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Nacro team and making a positive impact.
We think you need these skills to ace Housing Support Worker - Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to engage with people and solve problems.
Show Your Passion: Let us see your enthusiasm for helping others and making a difference in the community. Share any personal experiences or motivations that drive you to work in this field, as it can really set you apart from other candidates.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people and is considered promptly. Plus, it’s super easy to do!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand Nacro's mission and the role of a Housing Support Worker. Familiarise yourself with the criminal justice system and how it impacts housing support. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples that highlight your problem-solving abilities and emotional intelligence. Think of situations where you've successfully supported others or managed multiple priorities. Being able to articulate these experiences will demonstrate that you're a great fit for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by service users, or how success is measured in this role. This shows that you're engaged and serious about contributing positively to the team.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and how they relate to the role. Nacro values diversity and inclusion, so don’t hesitate to share your unique perspective or any relevant personal experiences that could enrich your application.
