At a Glance
- Tasks: Lead a team to deliver high-quality support services for young people in Lincolnshire.
- Company: Join Nacro, a values-driven organisation dedicated to helping young people thrive.
- Benefits: Competitive salary with potential for a 10% increase upon OFSTED registration.
- Other info: Dynamic role with opportunities for professional growth and impactful community engagement.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and working with vulnerable groups is essential.
The predicted salary is between 44554 - 44554 € per year.
Location: Homebased with frequent travel to Lincoln / Boston / Grantham
Department: Support & Advice Services
Salary: £44,554 - On successful registration with OFSTED as a manager, a further 10% salary allowance will be payable
Contract: Full-time
DBS: Enhanced Child & Adult Workforce with Barred Lists
We are looking for a confident and authentic leader who thrives in a fast‑paced, values‑driven environment. Who is calm under pressure, solution‑focused, and passionate about supporting young people to thrive. If this sounds like you, we’d love you to join Nacro’s Lincolnshire NEST as our next Operations Manager & Registered Service Manager.
About the Role
As the Operations Manager for our countywide supported accommodation service, you’ll lead a team of Managers and Support Workers to deliver high‑quality, safe and effective services for children and young people. Your work will help young people develop independence, achieve meaningful outcomes, and move positively into their next stage. You will act as the Designated Safeguarding Officer, lead on all regulatory compliance including the Supported Accommodation Regulations 2023, and work closely with external partners, commissioners, and Nacro’s Ofsted Nominated Individual. This role offers a meaningful opportunity to shape services, influence best practice, and ensure young people receive the support they deserve.
Key Responsibilities
- Lead and manage teams across Lincolnshire to deliver high‑quality supported accommodation services.
- Review incidents, guide risk management, and provide leadership on complex cases.
- Oversee adherence to Supported Accommodation Regulations 2023.
- Attend and lead contract management meetings with commissioners.
- Provide direct line management to the Service Lead, Contracts & Placement Officer, and Training/Volunteer Coordinator.
- Lead recruitment, induction, supervision, and performance management fostering a positive, high‑performance culture.
- Ensure properties meet Nacro standards for health, safety, cleanliness, and furnishings.
- Oversee compliance with fire safety, occupancy agreements, and tenancy expectations.
- Build strong relationships with statutory and voluntary agencies.
- Co‑chair Joint Youth Housing Operations meetings and drive service development.
- Significant experience managing and coordinating teams.
- Staff management, partnership working, and delivering performance targets.
- Budget management.
- Working with children, young people, or vulnerable adults.
Key Skills
- Excellent verbal and written communication.
- Strong decision‑making and problem‑solving skills.
- Ability to set clear objectives and lead teams to success.
- Skilled at conflict de‑escalation and complex case guidance.
- Highly organised with strong planning and prioritisation skills.
Knowledge
- Supported Accommodation Regulations 2023.
- Confident using Microsoft Office, especially Excel.
Registered Service Manager in Lincoln employer: Nacro
Nacro is an exceptional employer that prioritises the well-being and development of its employees while making a significant impact on the lives of young people in Lincolnshire. With a strong commitment to values-driven leadership, Nacro fosters a supportive work culture that encourages professional growth through training and collaboration with external partners. The role of Registered Service Manager not only offers competitive salary benefits but also provides the unique opportunity to shape services and influence best practices in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Service Manager in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experiences. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Registered Service Manager in Lincoln
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting young people shine through. We want to see how your values align with ours and how you can make a difference in their lives.
Tailor Your CV:Make sure your CV is tailored to the role of Registered Service Manager. Highlight your experience in managing teams, compliance with regulations, and any relevant achievements that demonstrate your leadership skills.
Be Clear and Concise:Keep your written application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Nacro.
How to prepare for a job interview at Nacro
✨Know Your Regulations
Familiarise yourself with the Supported Accommodation Regulations 2023. Being able to discuss these regulations confidently will show that you understand the framework within which you'll be operating, and it demonstrates your commitment to compliance and best practices.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you guided your team through challenges or achieved high performance. This will help illustrate your leadership style and how it aligns with the values of the organisation.
✨Demonstrate Problem-Solving Skills
Be ready to discuss complex cases you've managed and how you approached problem-solving. Highlight your decision-making process and the outcomes. This will showcase your ability to remain calm under pressure and your solution-focused mindset.
✨Build Relationships
Think about how you've built partnerships in previous roles. Be prepared to share examples of how you've collaborated with external agencies or stakeholders. This is crucial for the role, so showing your ability to foster strong relationships will set you apart.
