At a Glance
- Tasks: Lead a team to deliver high-quality support services for young people in Lincolnshire.
- Company: Join Nacro, a values-driven organisation dedicated to helping young people thrive.
- Benefits: Competitive salary with potential for a 10% increase upon OFSTED registration.
- Other info: Dynamic role with opportunities for professional growth and impactful community work.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and working with vulnerable groups is essential.
The predicted salary is between 40500 - 49500 £ per year.
Registered Service Manager – Lincolnshire NEST
Location
Homebased with frequent travel to Lincoln / Boston / Grantham
Department
Support & Advice Services
Salary: £44,554 - On successful registration with OFSTED as a manager, a further 10% salary allowance will be payable
Contract
Full-time
DBS
Enhanced Child & Adult Workforce with Barred Lists
We are looking for a confident and authentic leader who thrives in a fast‑paced, values‑driven environment.
Who is calm under pressure, solution‑focused, and passionate about supporting young people to thrive.
- If this sounds like you, we’d love you to join
- Nacro’s Lincolnshire NEST as our next
Operations Manager & Registered Service Manager .
About the Role
As the Operations Manager for our countywide supported accommodation service, you’ll lead a team of Managers and Support Workers to deliver high‑quality, safe and effective services for children and young people.
Your work will help young people develop independence, achieve meaningful outcomes, and move positively into their next stage.
You will act as the
Designated Safeguarding Officer , lead on all regulatory compliance including the Supported Accommodation Regulations 2023, and work closely with external partners, commissioners, and Nacro’s Ofsted Nominated Individual.
This role offers a meaningful opportunity to shape services, influence best practice, and ensure young people receive the support they deserve.
Key Responsibilities
- Lead and manage teams across Lincolnshire to deliver high‑quality supported accommodation services.
- Review incidents, guide risk management, and provide leadership on complex cases.
- Regulatory & Contract Compliance
- Oversee adherence to Supported Accommodation Regulations 2023.
- Attend and lead contract management meetings with commissioners.
- Provide direct line management to the Service Lead, Contracts & Placement Officer, and Training/Volunteer Coordinator.
- Lead recruitment, induction, supervision, and performance management fostering a positive, high‑performance culture.
- Property & Occupancy Management
- Ensure properties meet Nacro standards for health, safety, cleanliness, and furnishings.
- Oversee compliance with fire safety, occupancy agreements, and tenancy expectations.
- Partnership Working
- Build strong relationships with statutory and voluntary agencies.
- Co‑chair Joint Youth Housing Operations meetings and drive service development.
- Significant experience managing and coordinating teams.
- Staff management, partnership working, and delivering performance targets.
- Budget management.
- Working with children, young people, or vulnerable adults.
- Key Skills
- Excellent verbal and written communication.
- Strong decision‑making and problem‑solving skills.
- Ability to set clear objectives and lead teams to success.
- Skilled at conflict de‑escalation and complex case guidance.
- Highly organised with strong planning and prioritisation skills.
- Knowledge
- Supported Accommodation Regulations 2023.
- Confident using Microsoft Office, especially Excel.
- #J-18808-Ljbffr
Operations and Registered Service Manager in Lincoln employer: Nacro
Nacro is an exceptional employer that champions professional growth and development, offering a competitive salary starting at £37,581 with clear progression opportunities within the first year. Our inclusive work culture fosters innovation in digital learning, empowering employees to create impactful educational experiences while making a meaningful difference in the lives of our service users across Birmingham and beyond. Join us in shaping the future of learning and be part of a team that values diversity and supports every individual's journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Registered Service Manager in Lincoln
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nacro.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nacro!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nacro, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nacro or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Operations and Registered Service Manager in Lincoln
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nacro:Before hitting send, make sure to tailor your application specifically to Nacro! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nacro
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
