Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable individuals in finding and maintaining stable housing.
- Company: Join Nacro, a leading social justice charity with over 50 years of experience.
- Benefits: Enjoy flexible working, generous leave, sick pay, and a cycle-to-work scheme.
- Why this job: Make a real difference in people's lives while developing your career in social justice.
- Qualifications: Passion for helping others, knowledge of housing issues, and ability to work with diverse needs.
- Other info: Driving license and vehicle access are mandatory; flexible shifts available.
The predicted salary is between 19900 - 25000 £ per year.
Social network you want to login/join with:
Housing Support Worker – North East, North East
col-narrow-left
Client:
Location:
North East, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
2522ab263b5c
Job Views:
51
Posted:
22.06.2025
Expiry Date:
06.08.2025
col-wide
Job Description:
SUPPORT WORKER – Community Accommodation Service – Tier 2 Salary – £24,962 Job Type – Permanent/Full-Time Hours – 40 hours (including 5 hours paid lunch breaks) Location – North East (Driving License and access to vehicle MANDATORY)
The provision of the contract is between 08:00 and 22:00. As such, there will be morning and evening shifts available with a rolling rota for Saturday on call shifts. However, there is flexibility around this which can be discussed at interview.
We believe that a career is not just about earning a living; it\’s about having your say and making things happen that can mean positive changes to the lives of vulnerable people. We are a national social justice charity with more than 50 years\’ experience of changing lives, building stronger communities, and reducing crime.
Nacro has launched the Community Support Service – Tier 2 (CAS-2), a national service commissioned by the Ministry of Justice to provide accommodation as an alternative to custody.
This role is based within our team in the East of England. As a Support Worker, you will provide housing support and management services to a diverse range of service users, including those on Bail, prison leavers, and individuals in the criminal justice system. The team offers flexible, holistic support to residents with various needs, aiming to help them find and maintain stable housing at the end of their CAS-2 placement. You will manage a caseload of clients in properties within your designated area in the East of England.
This role provides a valuable pathway into other criminal justice and housing professions.
Key Responsibilities
- Plan and deliver effective support and safety plans with the service user, referring to specialist agencies as needed.
- Ensure properties are adequately equipped, maintained, furnished, and cleaned.
- Support residents in understanding responsibilities to retain their CAS-2 and future accommodation.
- Empower and motivate service users to identify and achieve their goals.
- Develop a move-on plan with service users early, identifying realistic future housing options.
What we want from you
- Understanding and commitment to Nacro’s values.
- Knowledge of issues affecting people in contact with the Criminal Justice System and/or experiencing homelessness.
- Ability to develop person-centered support and move-on planning.
- Understanding of housing management, housing-related support, and safeguarding.
- Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, employment, and housing support).
- Flexibility to travel within your area for training and meetings, and to cover other local patches as needed.
What you can expect from us
- A dynamic, supportive team committed to delivering results.
- Flexibility to work in the community, including working from home between property visits.
- Support for your career development.
- Excellent benefits, including generous annual leave, additional leave, sick pay exceeding statutory requirements, and a cycle-to-work scheme.
#J-18808-Ljbffr
Housing Support Worker - North East employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker - North East
✨Tip Number 1
Familiarise yourself with Nacro's values and mission. Understanding their commitment to social justice and support for vulnerable individuals will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Network with professionals in the housing support and criminal justice sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've supported individuals facing challenges. Highlight your experience with vulnerable adults and how you've helped them achieve their goals, as this will demonstrate your capability for the role.
✨Tip Number 4
Research the specific needs of the North East community regarding housing and criminal justice. Being knowledgeable about local issues will show your commitment to making a positive impact and your readiness to tackle the challenges faced by service users.
We think you need these skills to ace Housing Support Worker - North East
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in housing support or working with vulnerable populations. Use bullet points for clarity and include specific achievements that demonstrate your impact.
Write a Strong Cover Letter: Your cover letter should express your passion for supporting vulnerable individuals and your understanding of the challenges they face. Mention specific examples from your past work that showcase your ability to empower and motivate service users.
Highlight Relevant Skills: In both your CV and cover letter, emphasise skills such as person-centred planning, knowledge of housing management, and your ability to work with complex needs. This will show that you are well-suited for the role and understand its demands.
How to prepare for a job interview at Nacro
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Support Worker. Familiarise yourself with the specific needs of service users, especially those in contact with the Criminal Justice System and experiencing homelessness.
✨Show Your Commitment to Values
Nacro values are crucial to their mission. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these values in past roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about past experiences where you've successfully supported vulnerable individuals and be ready to share those stories.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the environment is the right fit for you.
