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For Companies At a Glance
- Tasks: Support individuals in housing needs and help them build independent lives.
- Company: Join Nacro’s CAS-2 team, making a real impact in the community.
- Benefits: Enjoy 25 days holiday, flexible working, and competitive pay.
- Why this job: Gain insight into the criminal justice system while helping others change their lives.
- Qualifications: Strong communication skills and a passion for supporting people.
- Other info: Open to applicants with lived experience in the criminal justice system.
The predicted salary is between 26584 - 31584 £ per year.
Overview
Join Nacro’s CAS-2 team: Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Due to significant service expansion, we are actively seeking more candidates for CAS-2 Housing Support Worker positions.
Location: London
(Covering North London)
Salary: £26,584 Per Annum (Base salary £25,584 + £1,000 Unsociable Hours) Plus up to £5000 area weighting dependent on location.
Job Type: Full-Time, Fixed term until 26/11/2026
Working Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09:00 -17:00 on a rolling rotational basis.
This role is part of the Community Accommodation with Support, Tier 2 (CAS-2) programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Benefits
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
Notes: We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role. This role does not offer visa sponsorship. For more information on UK working rights, please visit GOV.UK. Applicants must have the right to work in the UK.
Ready to Make a Difference? Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
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Housing Support Worker- Maternity Cover employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker- Maternity Cover
✨Tip Number 1
Get to know the company! Research Nacro and their CAS-2 programme. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the interview process, plus it shows your enthusiasm for joining the team.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated resilience, problem-solving, and teamwork. This will help you shine when discussing how you can support service users effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the opportunity and ready to take that next step in your career.
We think you need these skills to ace Housing Support Worker- Maternity Cover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that align with the job description, especially your ability to engage with people and solve problems.
Show Your Passion: Let us see your enthusiasm for helping others and making a difference in the community. Share any personal experiences or motivations that drive you to work in the criminal justice system and housing support.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand Nacro’s mission and the role of a Housing Support Worker. Familiarise yourself with the criminal justice system and how it relates to housing support. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples that highlight your problem-solving abilities and emotional intelligence. Think of situations where you've successfully supported others or managed multiple priorities. This will demonstrate that you have the essential skills they’re looking for.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced in the role, or how success is measured. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and how they’ve shaped your approach to supporting others. If you have lived experience in the criminal justice system, don’t hesitate to share how it informs your perspective and work ethic.
