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- Tasks: Support individuals in housing needs and collaborate with various services for positive outcomes.
- Company: Join Nacro, a diverse team making a real impact in the community.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with essential travel and a focus on work-life balance.
- Why this job: Make a difference in people's lives while gaining insight into the criminal justice system.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27807 - 27807 £ per year.
Location: Luton
Covering: Luton, Bedford and Watford
Job Type: Full Time, Permanent
Salary: £27,807 Per Annum (Base salary £26,807 + £1,000 Unsociable Hours)
Working Hours: 37.5 hours per week. Shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09:00 - 17:00 on a rolling rotational basis.
Enhanced DBS check and Prison Clearance required. Full Driving licence and access to car required. This role has an “essential travel” requirement.
Role Overview
As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Vetting Requirements
Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance as well as Baseline Personnel Security Standard (BPSS). Having a criminal record will not preclude your success in this role; any criminal record information will be subject to a fair and proportionate assessment.
Visa Sponsorship
This role does not offer eligibility for visa sponsorship. Applicants must have the right to work in the UK.
At Nacro, we believe in the power of a diverse and inclusive team. We welcome applications from people of all backgrounds, including those with criminal records and first-hand experience of the criminal justice system. All applications are assessed on merit.
Housing Support Worker – Luton employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker – Luton
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for housing support roles and think about how your experiences align with the responsibilities listed in the job description. Practising your answers will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! Bring examples of your problem-solving abilities and emotional intelligence to the interview. Share stories that highlight your resilience and teamwork, as these qualities are key for a Housing Support Worker.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Support Worker – Luton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Support Worker role. Highlight your relevant experience and skills that match the job description, especially your ability to engage with people and manage multiple priorities.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've creatively solved challenges in past roles. This will demonstrate your resilience and ability to think on your feet, which is key for this position.
Be Authentic: Let your personality shine through in your written application. We want to see your passion for helping others and your understanding of the criminal justice system. Don’t be afraid to share your motivations!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s straightforward and ensures we receive all the necessary information to consider you for the role.
How to prepare for a job interview at Nacro
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Worker inside and out. Familiarise yourself with the key responsibilities like assessing support needs and collaborating with probation services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your organisational skills and emotional intelligence during the interview. Prepare examples of how you've successfully managed multiple priorities or resolved conflicts in the past. This will demonstrate that you have the essential skills needed for the role and can adapt to the challenges it presents.
✨Be Ready to Discuss Scenarios
Expect scenario-based questions where you'll need to think on your feet. Practice responding to hypothetical situations related to housing support, such as how you'd handle a difficult service user or a maintenance issue. This will showcase your problem-solving abilities and creativity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the support provided to service users. This shows that you're not just interested in the job, but also in how you can contribute positively to the organisation and its mission.