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For Companies At a Glance
- Tasks: Support low and medium risk offenders in finding accommodation and meeting their needs.
- Company: Nacro is a leading social justice charity focused on reducing reoffending and supporting communities.
- Benefits: Enjoy 25 days holiday, flexible working, and a supportive employee assistance programme.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the criminal justice field.
- Qualifications: Full UK driving licence, vehicle access, and a genuine interest in helping others.
- Other info: Open to applicants with lived experience of the criminal justice system.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
Housing Support Worker
Join Nacro’s CAS-2team:Get an excellent grounding in the criminal justice system and the reward of helping people change their lives.
Location: Middlesbrough
Covering: Teeside
Job Type: Fixed Term Until 26/2/2027
Salary: ÂŁ26,584 Per Annum (Base salary ÂŁ25,584 + ÂŁ1,000 Unsociable Hours)
Working Hours: 40 hours per week (including 5 hours paid lunch break), shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
Enhanced DBS check and Prison Clearance required.
Full Driving license and access to car required:
This role has an “essential travel”requirement. Should you choose to use your own vehicle to meet this requirement, please note that Nacro’s Driving for Work Policyrequires all staff who drive for work purposes to have full business use insurance coverfor their vehicle.
Nacro does not reimburse any additional insurance premium costs, as these are already covered within the Inland Revenue mileage expense rate(currently 45p per mile).
This role is part of theCommunity Accommodation with Support, Tier 2 (CAS-2)programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview:As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities
- Support Service Users: Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management: Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration: Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individuals who know how to maintain a healthy work-life balance.
- Problem-solvers who enjoy thinking creatively to overcome challenges.
- Emotionally intelligent people who understand and respond to human behaviour.
- Team players eager to collaborate and contribute positively.
Essential Skills & Qualities
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel)–internal systems training provided.
For the Nacro Candidate pack please please note this content is available internally and does not require a link here.
For further information about the role please please note this content is available internally and does not require a link here.
At Nacro, we believe in the power of a diverse and inclusive team. We welcome applications from people of all backgrounds, including those with criminal records and first-hand experience of the criminal justice system. All applications are assessed on merit.
Vetting Requirements
Due to working with adults in a custodial setting, this role is subject to an Enhanced DBS check against the adult workforce and prison clearance.
Having a criminal record will not preclude your success in this role; any criminal record information will be subject to a fair and proportionate assessment. If you would like advice about applying for work with a criminal record, please contact our confidential Criminal Record Support Service on 0300 123 1999 or by email at helpline@nacro.org.uk.
Visa Sponsorship
Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visit GOV.UK Applicants must have the right to work in the UK.
The best place to find government services and information GOV.UK
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Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the Ministry of Justice's initiatives and policies related to housing support for offenders. Understanding the context in which Nacro operates will help you demonstrate your knowledge and commitment during the interview.
✨Tip Number 2
Highlight any previous experience you have in social work, community support, or similar roles. Be ready to share specific examples of how you've made a positive impact on individuals or communities, as this aligns closely with the responsibilities of a Housing Support Worker.
✨Tip Number 3
Prepare to discuss your approach to managing competing priorities and staying organised. Since the role requires diary management and timely reporting, showcasing your organisational skills will be crucial in the interview.
✨Tip Number 4
Demonstrate your emotional intelligence by preparing to discuss how you handle challenging situations with service users. Share examples of how you've used active listening and empathy to resolve conflicts or support individuals in need.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Support Worker role. Emphasise your ability to manage competing priorities, your communication skills, and any experience you have in supporting individuals, especially those from vulnerable backgrounds.
Craft a Compelling Cover Letter: In your cover letter, express your genuine interest in helping people and your understanding of the challenges faced by low and medium risk offenders. Use specific examples from your past experiences to demonstrate how you embody the qualities Nacro is looking for, such as resilience and emotional intelligence.
Highlight Relevant Qualifications: If you have any qualifications or training related to social work, community support, or similar fields, make sure to mention them. Also, include your full clean UK driving licence and access to a vehicle, as these are essential for the role.
Showcase Your Soft Skills: Nacro values personal attributes like curiosity, integrity, and a positive outlook. In your application, provide examples of how you've demonstrated these traits in previous roles or situations. This will help paint a picture of you as a well-rounded candidate who fits their team culture.
How to prepare for a job interview at Nacro
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in supporting individuals, especially those from challenging backgrounds. Share any relevant experiences that highlight your commitment to making a difference in people's lives.
✨Demonstrate Your Resilience
Discuss how you handle stressful situations and maintain your wellbeing. Provide examples of how you've managed competing priorities or difficult circumstances in previous roles.
✨Highlight Your Communication Skills
Since the role involves interacting with various stakeholders, be prepared to showcase your ability to adapt your communication style. Share instances where you effectively listened and responded to different audiences.
✨Prepare for Practical Scenarios
Anticipate questions related to managing support plans and working with community agencies. Think about how you would approach specific challenges, such as assisting service users with housing applications or coordinating with probation staff.
