Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in housing needs and manage properties to ensure safety and compliance.
- Company: Join Nacro, a leading organisation transforming lives through support in the criminal justice system.
- Benefits: Enjoy 25 days holiday, flexible working options, and occupational sick pay beyond statutory requirements.
- Why this job: Make a real impact in your community while gaining insight into the criminal justice system.
- Qualifications: Must have a full UK driving license, strong communication skills, and a passion for helping others.
- Other info: Open to applicants with lived experience in the criminal justice system; ongoing interviews for multiple roles.
The predicted salary is between 26584 - 26584 £ per year.
Housing Support Worker
Join Nacro’s CAS-2team:Get an excellent grounding in the criminal justice system and the reward of helping people change theirlives.
Due to significant service expansion, we are actively seeking more candidates forCAS-2 Housing Support Worker positions.
Location:South Yorkshire
Salary:£26,584 Per Annum (Base salary £25,584 + £1,000 Unsociable Hours)
Job Type:Full-Time, Permanent
Working Hours:40 hours per week (including 5 hours paid lunch break) , shift patterns and flexibility will be discussed during the interview. The provision of the contract is between 08:00 and 22:00 Monday- Friday and Saturday 09.00 -17:00 on a rolling rotational basis.
This role is part of theCommunity Accommodation with Support, Tier 2 (CAS-2)programme, directly commissioned by the Ministry of Justice and operating nationwide across England and Wales. The service provides accommodation and support for low/medium-risk people eligible for home detention curfew or bail, helping to keep people out of prison (when living in the community on licence is an option) and to support prison leavers to re-establish (crime-free) independent lives.
Role Overview:As a Housing Support Worker, you’ll enjoy varied and rewarding days, making a real difference to both service users and the wider community, and gaining a real insight into the criminal justice system.
Key Responsibilities:
- Support Service Users:Assess individual support needs, create safety plans, assist with housing applications, Housing Benefit claims, and rent payments.
- Property Management:Ensure properties meet the Decent Homes Standard, address maintenance issues, and offer guidance on housing-related matters.
- Collaboration:Work alongside probation services, court staff, and housing authorities to achieve the best possible outcomes for service users.
Who Will Thrive in This Role?
- Resilient individualswho know how to maintain a healthy work-life balance.
- Problem-solverswho enjoy thinking creatively to overcome challenges.
- Emotionally intelligent peoplewho understand and respond to human behaviour.
- Team playerseager to collaborate and contribute positively.
Essential Skills & Qualities:
- Strong interest in engaging with people, adapting communication styles, and making informed decisions.
- Ability to work professionally whilst balancing service user needs and Nacro’s wider mission.
- Excellent organisational skills, with the ability to manage multiple priorities.
- Competent ICT skills (Outlook, Word, Excel) – internal systems training provided.
Essential Requirements:
- Full UK driving license
- Access to a vehicle and business car insurance (mileage reimbursed at 45p per mile).
- Willingness to travel for business purposes.
- Enhanced DBS check and Prison Clearance required.
Benefits:
- 25 days holiday + bank holidays.
- Occupational sick pay exceeding statutory requirements.
- Flexible working options, including the ability to work from home between property visits and manage your meetings with service users around personal constraints.
For further information about Nacro’s (CAS-2) Benefits, pleaseclick here.
For further information about the role, pleaseclick here.
Notes:We welcome applications from individuals with lived experience in the criminal justice system. A criminal record may not disqualify you from undertaking this role.Please note that this role does not offer eligibility for visa sponsorship. For more information on UK working rights, please visitGOV.UKApplicants must have the right to work in the UK.
Ready to Make a Difference?Apply now and take the next step in your career within criminal justice and housing support. Interviews are ongoing, and we are hiring for multiple roles.
#J-18808-Ljbffr
Housing Support Worker employer: Nacro
Contact Detail:
Nacro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the criminal justice system and housing support services. Understanding the challenges faced by service users will help you demonstrate your commitment and empathy during interviews.
✨Tip Number 2
Network with professionals in the field. Attend local community events or workshops related to housing support and criminal justice to meet potential colleagues and learn more about the role.
✨Tip Number 3
Prepare for situational questions in your interview. Think of examples from your past experiences where you've successfully supported individuals or resolved conflicts, as these will showcase your problem-solving skills.
✨Tip Number 4
Highlight your organisational skills and ability to manage multiple priorities. Be ready to discuss how you would handle a busy workload while ensuring that service users receive the support they need.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Housing Support Worker. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing support, social work, or related fields. Mention specific examples where you've made a positive impact on individuals or communities.
Showcase Your Skills: Demonstrate your organisational skills, problem-solving abilities, and emotional intelligence in your application. Use concrete examples to illustrate how you've successfully managed multiple priorities or resolved conflicts.
Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for helping others and your understanding of the criminal justice system. Address how your values align with Nacro's mission and why you're excited about this opportunity.
How to prepare for a job interview at Nacro
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Support Worker. Be prepared to discuss how your skills and experiences align with the key responsibilities, such as supporting service users and property management.
✨Showcase Your Resilience
This role requires resilience and the ability to maintain a healthy work-life balance. Think of examples from your past where you've demonstrated these qualities, especially in challenging situations, and be ready to share them during the interview.
✨Highlight Your Problem-Solving Skills
As a Housing Support Worker, you'll need to think creatively to overcome challenges. Prepare specific examples of how you've successfully solved problems in previous roles or situations, particularly those involving collaboration with others.
✨Demonstrate Emotional Intelligence
Being emotionally intelligent is crucial for this position. Be ready to discuss how you adapt your communication style to engage with different individuals and how you respond to their needs. This will show that you can connect with service users effectively.